What are the responsibilities and job description for the Inspector V position at Texas Health and Human Services?
Date: Jan 6, 2026
Location:
HOUSTON, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Inspector V
Job Title: Inspector - License & Cert
Agency: Health & Human Services Comm
Department: Waiver Survey & Certification
Posting Number: 12471
Closing Date: 03/07/2026
Posting Audience: Internal and External
Occupational Category: Protective Services
Salary Group: TEXAS-B-20
Salary Range: $5,035.99 - $6,779.25
Pay Frequency: Monthly
Shift: Day
Additional Shift
Telework: Not Eligible for Telework
Travel: Up to 80%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: HOUSTON
Job Location Address: 9460 HARWIN
Other Locations:
MOS Codes: 6016,6017,8012,8056,1S0X1,2A7X2,2F0X1,43HX,4E0X1,640A,68R,86M0,87G0,87I0,87Q0,8I000,8I100,8S000,AD
LS,ME,MSSD,MSSE,MSSR,MST,OAP11,OAP14
If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!
HCS Surveyor – Starting Market Rate Salary $60,431.88
As part of a collaborative team of public servants, a surveyor protects individuals’ health and safety by conducting on-site residential surveys, monitoring, and investigations of Home and Community-Based Services (HCS) Medicaid program providers to assess their compliance with state and federal laws and rules. These include investigations into allegations of abuse, neglect, and exploitation. This position offers a competitive starting salary; excellent state benefits, including health insurance and retirement; and the opportunity to regularly travel to different providers within a region and across the state – Please see the Additional Information section below for more detail on travel. In this front-line field position, a surveyor is mobile and flexible and performs minimal work at an office, though the role does require writing reports detailing any deficiencies/violations against a facility, remedies to correct those deficiencies, and narrative to support regulatory determinations. See below for details.
The state of Texas offers many benefits to employees. HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments. We also offer excellent health benefits, a lifetime monthly retirement annuity as well as 401(k) and 457 Programs under the Employees Retirement System of Texas.
Essential Job Functions (EJFs)
Under the direction of a program manager, a surveyor conducts on-site inspections, complaint and incident investigations, and comprehensive surveys to determine provider compliance with federal and state health and safety regulations.
Conducts entrance and exit conferences with provider staff. Completes inspection or survey reports detailing deficiencies, recommended remedies, and narrative to support regulatory findings.
Communicates clearly and accurately with others (internally and externally) to provide, exchange, or verify information, answer inquiries, or resolve issues or complaints regarding services provided in the Home and Community-based Services and Texas Home Living Medicaid waiver programs, both of which serve individuals with intellectual and developmental disabilities and must receive specialized services that meet their needs.
Re-visits residential sites and provider locations to verify correction of previously cited regulatory violations.
Performs quality assurance reviews of documents prepared by others, for example, publications, assessments, reports.
In the event of emergency contract action, be available to provide oversight and communication to other entities to ensure the well-being of individuals.
Be available for on-call duties for emergencies such as weather events or high-priority situations at providers.
Occasionally might need to testify at hearings or in court proceedings to provide information regarding policy/procedures, history, findings, or activities.
Knowledge, Skills, And Abilities (KSAs)
Knowledge of program regulations and procedures, survey and investigation techniques, and principles.
Skill in operating personal computers and software
Ability to establish and maintain effective working relationships with team members and others and to work independently.
Ability to communicate orally and in writing.
Ability to use the computer for writing reports.
Knowledge of acceptable professional standards of care.
Ability to interpret complex regulatory policies, procedures, and regulations.
Ability to exercise professional judgment and reach sound decisions in sometimes stressful situations.
Registrations, Licensure Requirements Or Certifications
Valid driver’s license.
Qualified Intellectual Disability Professionals (QIDP), current license or registration as a nurse or social worker are preferred.
Initial Screening Criteria
Experience in conducting investigations related to quality outcomes.
Experience working with individuals with mental illness, intellectual or developmental disabilities, or physical disabilities preferred.
Experience In Quality Assurance/compliance And Oversight/auditing Preferred.
Four-year degree from an accredited college or university, preferred.
Additional Information
Flexibility in work hours is required for this position. The job requires 80% travel, including statewide travel, overnight, and weekend travel. On-call duties for emergencies or high-priority situations in facilities or at providers may be required. Must have reliable transportation.
Note: This position is able to work a compressed workweek of four 10-hour days.
All applicants must pass a fingerprint criminal background check.
If you are an active or former licensed nursing facility administrator, certified nurse aide, or medication aide, hiring will be pending until professional licensing and Employee Misconduct Registry checks are completed.
If you are offered and accept the position, you will not be permitted to continue employment at any HHSC regulated facilities or providers. You will be required to disclose any potential conflicts of interest, secondary employment, volunteer activities, and friends/family who own, operate, or work at regulated providers.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work. I-9 Form - Click here to download the I-9 form.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, And Veterans
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks And Work Eligibility
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Telework Disclaimer
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
Nearest Major Market: Houston
Location:
HOUSTON, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Inspector V
Job Title: Inspector - License & Cert
Agency: Health & Human Services Comm
Department: Waiver Survey & Certification
Posting Number: 12471
Closing Date: 03/07/2026
Posting Audience: Internal and External
Occupational Category: Protective Services
Salary Group: TEXAS-B-20
Salary Range: $5,035.99 - $6,779.25
Pay Frequency: Monthly
Shift: Day
Additional Shift
Telework: Not Eligible for Telework
Travel: Up to 80%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: HOUSTON
Job Location Address: 9460 HARWIN
Other Locations:
MOS Codes: 6016,6017,8012,8056,1S0X1,2A7X2,2F0X1,43HX,4E0X1,640A,68R,86M0,87G0,87I0,87Q0,8I000,8I100,8S000,AD
LS,ME,MSSD,MSSE,MSSR,MST,OAP11,OAP14
If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!
HCS Surveyor – Starting Market Rate Salary $60,431.88
As part of a collaborative team of public servants, a surveyor protects individuals’ health and safety by conducting on-site residential surveys, monitoring, and investigations of Home and Community-Based Services (HCS) Medicaid program providers to assess their compliance with state and federal laws and rules. These include investigations into allegations of abuse, neglect, and exploitation. This position offers a competitive starting salary; excellent state benefits, including health insurance and retirement; and the opportunity to regularly travel to different providers within a region and across the state – Please see the Additional Information section below for more detail on travel. In this front-line field position, a surveyor is mobile and flexible and performs minimal work at an office, though the role does require writing reports detailing any deficiencies/violations against a facility, remedies to correct those deficiencies, and narrative to support regulatory determinations. See below for details.
The state of Texas offers many benefits to employees. HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments. We also offer excellent health benefits, a lifetime monthly retirement annuity as well as 401(k) and 457 Programs under the Employees Retirement System of Texas.
Essential Job Functions (EJFs)
Under the direction of a program manager, a surveyor conducts on-site inspections, complaint and incident investigations, and comprehensive surveys to determine provider compliance with federal and state health and safety regulations.
Conducts entrance and exit conferences with provider staff. Completes inspection or survey reports detailing deficiencies, recommended remedies, and narrative to support regulatory findings.
Communicates clearly and accurately with others (internally and externally) to provide, exchange, or verify information, answer inquiries, or resolve issues or complaints regarding services provided in the Home and Community-based Services and Texas Home Living Medicaid waiver programs, both of which serve individuals with intellectual and developmental disabilities and must receive specialized services that meet their needs.
Re-visits residential sites and provider locations to verify correction of previously cited regulatory violations.
Performs quality assurance reviews of documents prepared by others, for example, publications, assessments, reports.
In the event of emergency contract action, be available to provide oversight and communication to other entities to ensure the well-being of individuals.
Be available for on-call duties for emergencies such as weather events or high-priority situations at providers.
Occasionally might need to testify at hearings or in court proceedings to provide information regarding policy/procedures, history, findings, or activities.
Knowledge, Skills, And Abilities (KSAs)
Knowledge of program regulations and procedures, survey and investigation techniques, and principles.
Skill in operating personal computers and software
Ability to establish and maintain effective working relationships with team members and others and to work independently.
Ability to communicate orally and in writing.
Ability to use the computer for writing reports.
Knowledge of acceptable professional standards of care.
Ability to interpret complex regulatory policies, procedures, and regulations.
Ability to exercise professional judgment and reach sound decisions in sometimes stressful situations.
Registrations, Licensure Requirements Or Certifications
Valid driver’s license.
Qualified Intellectual Disability Professionals (QIDP), current license or registration as a nurse or social worker are preferred.
Initial Screening Criteria
Experience in conducting investigations related to quality outcomes.
Experience working with individuals with mental illness, intellectual or developmental disabilities, or physical disabilities preferred.
Experience In Quality Assurance/compliance And Oversight/auditing Preferred.
Four-year degree from an accredited college or university, preferred.
Additional Information
Flexibility in work hours is required for this position. The job requires 80% travel, including statewide travel, overnight, and weekend travel. On-call duties for emergencies or high-priority situations in facilities or at providers may be required. Must have reliable transportation.
Note: This position is able to work a compressed workweek of four 10-hour days.
All applicants must pass a fingerprint criminal background check.
If you are an active or former licensed nursing facility administrator, certified nurse aide, or medication aide, hiring will be pending until professional licensing and Employee Misconduct Registry checks are completed.
If you are offered and accept the position, you will not be permitted to continue employment at any HHSC regulated facilities or providers. You will be required to disclose any potential conflicts of interest, secondary employment, volunteer activities, and friends/family who own, operate, or work at regulated providers.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work. I-9 Form - Click here to download the I-9 form.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, And Veterans
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks And Work Eligibility
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Telework Disclaimer
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
Nearest Major Market: Houston
Salary : $60,432