What are the responsibilities and job description for the Clerk II position at Texas Health and Human Services?
Date: Apr 17, 2026
Location:
BIG SPRING, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Clerk IIJob Title: Clerk IIAgency: Health & Human Services CommDepartment: Adm AcuteCarePsych Adm SptPosting Number: 16061Closing Date: 05/17/2026Posting Audience: Internal and ExternalOccupational Category: Office and Administrative SupportSalary Range: $2,481.75 - $3,404.91Pay Frequency: Monthly
Salary Group: TEXAS-A-09Shift: DayAdditional Shift: Days (First)Telework: Not Eligible for TeleworkTravel: Up to 10%Regular/Temporary: RegularFull Time/Part Time: Full timeFLSA Exempt/Non-Exempt: Nonexempt
Facility Location: Big Spring State Hospital
Job Location City: BIG SPRING
Job Location Address: 1901 N HIGHWAY 87
Other Locations: Big Spring
MOS Codes: 0100,0111,0160,0161,0170,3051,3372,3432,4133,6042,6046,6617,6672,15P,3F5X1,420A,42A,56M,68G,741X
8A200,AZ,CS,F&S,LS,LSS,PERS,PS,RP,RS,SK,SN,YN,YNS
Brief Job Description
Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people’s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of teamwork? HSCS is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need. HSCS is comprised of nine psychiatric hospitals, one youth residential treatment facility, and thirteen state supported living centers. The psychiatric hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. They provide state-of-the-art treatment that is recovery-oriented and science-based. If providing hope and healing through compassionate, innovative, and individualized care interests you, we welcome your application for the position below.
The Clerk II provides a variety of clerical support services to the Nurse Manger and to Nursing Services Program Supervisor. Performs Moderate (journey-level) clerical work that may include copying, tabulating data, checking documents for accuracy, recording minutes, and maintaining files. Maintains medical equipment, database, and logs. Tracking and troubleshooting various medical equipment around campus. Ability to learn new programs and maintain information and functioning of the program.
Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.
Essential Job Functions (EJFs)
Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
Assist Nurse Manager and Nursing Services Program Supervisor I in researching and compiling information for reports.
Completes all clerical duties as assigned including reassignment to other units for coverage purposes.
All patients, staff and visitors are treated with respect when any interaction is held.
Compiles, organizes, and tabulates data; performs calculations.
Demonstrates effective communication when speaking to all co-workers or Department Heads.
Acts as Data Coordinator for unit and acts as backup to other units and Nursing Administration.
Provides Support to the Nursing Administration as assigned.
Maintains confidentiality of the hospital’s patient health information.
Knowledge, Skills And Abilities (KSAs)
Ability to complete assignments independently.
Skilled in the use of Microsoft word, Excel and PowerPoint.
Ability to complete required work withing specific deadlines.
Ability to read, understand and apply a variety of interrelated instructions.
Ability to communicate verbally and in writing.
Ability to maintain effective working relationships with others.
Must have strong organizational skills.
Knowledge of researching records to identify and retrieve information.
Skill in establishing and maintaining files, logs and/or cross reference systems.
Knowledge of standard purchasing processes and protocols.
Registrations, Licensure Requirements Or Certifications
Must possess valid Texas Driver’s License or obtain it no later than 90 days after hire date. Applicants with an out-of-state driver’s license must provide an original certified driving record from the state of driving licensure. Eligible driving record required based on HHSC Fleet Management policy.
Initial Screening Criteria
Minimum two (2) years’ experience in clerical work, preferably in a healthcare capacity.
Additional Information
Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, List of Excluded Individuals/Entities (LEIE). Males between the ages of 18-25 must be registered with the Selective Service.
All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Waco Center for Youth applicants must be 21 years of age.
Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours.
Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required. According to the Centers for Disease Control and Prevention, healthcare workers are considered to be at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza. All these diseases are vaccine preventable. As a result, state hospital policy requires employees be vaccinated according to their level of contact with individuals. In the event you choose to not be immunized for the influenza virus, you may be required to wear a mask and take other protective measures.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, And Veterans
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks And Work Eligibility
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Telework Disclaimer
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
Location:
BIG SPRING, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Clerk IIJob Title: Clerk IIAgency: Health & Human Services CommDepartment: Adm AcuteCarePsych Adm SptPosting Number: 16061Closing Date: 05/17/2026Posting Audience: Internal and ExternalOccupational Category: Office and Administrative SupportSalary Range: $2,481.75 - $3,404.91Pay Frequency: Monthly
Salary Group: TEXAS-A-09Shift: DayAdditional Shift: Days (First)Telework: Not Eligible for TeleworkTravel: Up to 10%Regular/Temporary: RegularFull Time/Part Time: Full timeFLSA Exempt/Non-Exempt: Nonexempt
Facility Location: Big Spring State Hospital
Job Location City: BIG SPRING
Job Location Address: 1901 N HIGHWAY 87
Other Locations: Big Spring
MOS Codes: 0100,0111,0160,0161,0170,3051,3372,3432,4133,6042,6046,6617,6672,15P,3F5X1,420A,42A,56M,68G,741X
8A200,AZ,CS,F&S,LS,LSS,PERS,PS,RP,RS,SK,SN,YN,YNS
Brief Job Description
Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people’s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of teamwork? HSCS is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need. HSCS is comprised of nine psychiatric hospitals, one youth residential treatment facility, and thirteen state supported living centers. The psychiatric hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. They provide state-of-the-art treatment that is recovery-oriented and science-based. If providing hope and healing through compassionate, innovative, and individualized care interests you, we welcome your application for the position below.
The Clerk II provides a variety of clerical support services to the Nurse Manger and to Nursing Services Program Supervisor. Performs Moderate (journey-level) clerical work that may include copying, tabulating data, checking documents for accuracy, recording minutes, and maintaining files. Maintains medical equipment, database, and logs. Tracking and troubleshooting various medical equipment around campus. Ability to learn new programs and maintain information and functioning of the program.
Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.
Essential Job Functions (EJFs)
Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
Assist Nurse Manager and Nursing Services Program Supervisor I in researching and compiling information for reports.
Completes all clerical duties as assigned including reassignment to other units for coverage purposes.
All patients, staff and visitors are treated with respect when any interaction is held.
Compiles, organizes, and tabulates data; performs calculations.
Demonstrates effective communication when speaking to all co-workers or Department Heads.
Acts as Data Coordinator for unit and acts as backup to other units and Nursing Administration.
Provides Support to the Nursing Administration as assigned.
Maintains confidentiality of the hospital’s patient health information.
Knowledge, Skills And Abilities (KSAs)
Ability to complete assignments independently.
Skilled in the use of Microsoft word, Excel and PowerPoint.
Ability to complete required work withing specific deadlines.
Ability to read, understand and apply a variety of interrelated instructions.
Ability to communicate verbally and in writing.
Ability to maintain effective working relationships with others.
Must have strong organizational skills.
Knowledge of researching records to identify and retrieve information.
Skill in establishing and maintaining files, logs and/or cross reference systems.
Knowledge of standard purchasing processes and protocols.
Registrations, Licensure Requirements Or Certifications
Must possess valid Texas Driver’s License or obtain it no later than 90 days after hire date. Applicants with an out-of-state driver’s license must provide an original certified driving record from the state of driving licensure. Eligible driving record required based on HHSC Fleet Management policy.
Initial Screening Criteria
Minimum two (2) years’ experience in clerical work, preferably in a healthcare capacity.
Additional Information
Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, List of Excluded Individuals/Entities (LEIE). Males between the ages of 18-25 must be registered with the Selective Service.
All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Waco Center for Youth applicants must be 21 years of age.
Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours.
Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required. According to the Centers for Disease Control and Prevention, healthcare workers are considered to be at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza. All these diseases are vaccine preventable. As a result, state hospital policy requires employees be vaccinated according to their level of contact with individuals. In the event you choose to not be immunized for the influenza virus, you may be required to wear a mask and take other protective measures.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, And Veterans
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks And Work Eligibility
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Telework Disclaimer
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
Salary : $2,482 - $3,405