What are the responsibilities and job description for the Security Operations Technician Intern position at Texas Farm Bureau and Affiliated Companies?
The Voice of Texas Agriculture.
Company Name: Texas Farm Bureau Casualty Insurance Company | Department: Information Systems
This position is responsible for SecOps functions appropriate for the Technician Intern level. This requires the ability to learn and perform one or more of the following functional areas:
Job Scheduling Operations:
Scheduling and integrating jobs
Application controls
Balancing and distribution of data
Security Access Operations:
Providing appropriate Data and User Security Access
Controlling, maintaining, and monitoring security access to the computer infrastructure and data repositories
Mainframe and Associated Systems Operations:
Running and monitoring applications
Detecting application malfunctions and providing appropriate notifications
Code Migration Operations:
Production path migration management
Test environment availability and readiness management
Code migration processes
Testing Operations:
System test management and execution
Script and script catalog maintenance
Integration of testing with migrations
MAJOR RESPONSIBILITIES AND AUTHORITY
Learn to effectively use software tools to accomplish assigned tasks.
Learn to effectively use the functionality of PC, Mainframe and Web applications and tools to perform job responsibilities.
Assist in researching and resolving problems with applicable software.
Assist in researching, evaluating, developing and deploying operational solutions to meet business needs.
Assist in providing training to end users, when appropriate.
Assist in communicating with vendors and users for problem resolution, as needed.
Assist in creating and estimating task lists.
Update and resolve Helpdesk incidents/requests per established procedures.
Escalate problems to appropriate personnel, as needed.
Report status on assigned tasks.
Other duties as assigned.
MINIMIUM POSITION QUALIFICATIONS
Pursuing an Associate degree or above from an accredited school.
Good oral and written communication skills.
Good organizational skills.
Good problem-solving abilities.
Ability and willingness to learn and extend skills.
Ability to interact with customers as well as peers.
Good Telephone skills.
Technical Skills:
- Personal Computer knowledge
- Microsoft Office knowledge
Preferred Technical Skills:
- CICS
- TSO/SDSF
- Vanguard/RACF
- Active Directory
- SailPoint IIQ
- TWS/IWS
- RTC/UCD/UCR
- Silk Central
PHYSICAL REQUIREMENTS
Occasionally lift and move items weighing up to 30 lbs. without assistance.
Repeated use of PC, telephone, printers and any other office machines.
Extended periods of sitting and concentration.
Frequent lifting, bending, twisting, crouching, pulling, pushing, and reaching in office environment.
WORKING CONDITIONS
Occasionally work long, irregular hours.
Provide after-hours problem resolution, when required.
Work to be conducted in office environment owned or leased by company.
Travel, as required.
Texas Farm Bureau is an Equal Opportunity Employer (M/F/D/V).