What are the responsibilities and job description for the Administrative Assistant III position at Texas Department of Family and Protective Services?

Administrative Assistant III

Date: Mar 25, 2026

Location: AUSTIN, TX

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.

What You Get Beyond Your Paycheck

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

Here’s what you get as a full-time employee:

100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
Optional dental, vision, and life insurance—at rates much lower than most private plans
Flexible spending accounts for added tax savings on health and dependent care
Employee discounts on things like gym memberships, electronics, and entertainment

You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.

You can see all the details here: ERS recruitment brochure

Functional Title: Administrative Assistant III
Job Title: Administrative Asst III
Agency: Dept of Family & Protectve Svc
Department: Accounting
Posting Number: 15319
Closing Date: 04/08/2026
Posting Audience: Internal and External
Occupational Category: Office and Administrative Support
Salary Range: $2,953.25 - $4,365.66
Pay Frequency: Monthly
Salary Group: TEXAS-A-13
Shift: Day
Additional Shift:
Telework:
Travel: Up to 5%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 4900 N LAMAR BLVD
Other Locations:
MOS Codes: 0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN
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Brief Job Description:

This position reports to the Vendor Maintenance/Payment Support Supervisor within the Accounting Division. Work involves receiving, processing, and distributing incoming mail and general administrative support within the Office of Finance. This position supports warrant distribution and releases functions, direct deposit notifications, as well as warrant pickups and 1099 forms. This position requires strong customer service and communication skills, and the ability to research, track, and maintain records to ensure accurate and efficient operations. This position promotes and ensures that respect is demonstrated for cultural diversity. Must be reliable and attend work regularly in accordance with agency leave policy.

Essential Job Functions (EJFs):

(40%) Responsible for receiving, sorting, and distributing publication(s), invoices, returned warrants, and cash and documentation associated with each process. Assist in distributing payroll warrants and registries to regional payroll contacts. Assist in retrieving agency vendor payment mail copies to include with vendor warrants. Assists daily courier drop-offs and pick-ups.

(40%) Assists with answering and routing inbound calls and provides statewide administrative support regarding inquiries and requests for information.

(10%) Provides administrative and operational support to the Accounting Division. Maintain filing systems, including confidential and time-sensitive information, updating and maintaining documents and other materials.

(5%) Interacts routinely with all areas of the Office of Finance, program staff, vendors and representatives from the Comptroller of Public Accounts, Texas Building and Procurement Commission, the Treasury Office, and Legal departments.

(5%) Perform other duties as assigned.

Knowledge, Skills and Abilities (KSAs):

Knowledge of inventory and receiving procedures. Knowledge of office practices and administrative procedures.

Skill in establishing and maintaining effective working relationships. Skill in the use of standard agency computer hardware and software such as Microsoft Office Suite. Skill in organizing and prioritizing workload.

Ability to manage multiple priorities. Ability to effective verbal and written communication. Ability to work in an organized manner with attention to detail. Ability to deal effectively with diverse groups and individuals and to maintain effective working relationships. Ability to effectively communicate in both a written and verbal format.

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

Graduation from high school or equivalent. Experience with office practices, procedures and office machines/equipment. Experience in computer usage such as Microsoft Office. Experience in performing administrative/office work. Bilingual is preferred (English/Spanish)

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver’s record check.

State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Nearest Major Market: Austin

Salary : $2,953 - $4,366

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