Dental Assistant/Receptionist

Overview
Join our dynamic healthcare team as a Dental Assistant/Receptionist, where you'll play a vital role in delivering exceptional patient care and ensuring smooth clinic operations. This energetic position combines clinical support with front desk responsibilities, offering a rewarding opportunity to contribute to a welcoming dental environment. You will be the friendly face patients see first and the organized professional who keeps our practice running seamlessly. We value motivated individuals eager to grow their skills in a fast-paced, patient-centered setting.

Duties

• Greet patients warmly, verify insurance coverage, and schedule appointments efficiently using dental practice management software such as Eaglesoft or Dentrix
• Assist dentists during procedures by preparing treatment rooms, sterilizing instruments, and handing necessary supplies
• Manage patient records accurately within electronic health record (EHR) systems like Epic, Meditech, or eClinicalWorks, ensuring compliance with HIPAA regulations
• Perform administrative tasks including answering multi-line phones with professional phone etiquette, managing front desk operations, and handling patient check-in/check-out processes
• Verify insurance benefits, process claims, and perform medical billing and coding using CPT and ICD coding standards for accurate documentation and reimbursement
• Maintain organized dental records, file documents appropriately, and review documentation for completeness and accuracy
• Support medical collection efforts by following up on unpaid accounts and managing billing inquiries

Requirements

• Proven experience in a dental office or clinic environment with strong knowledge of dental terminology and medical administrative procedures
• Familiarity with EMR systems such as Eaglesoft, Dentrix, or similar platforms; experience with Epic, Meditech, Athenahealth is a plus
• Knowledge of HIPAA regulations and health information management best practices to ensure patient confidentiality
• Ability to perform medical coding using CPT, ICD-9/10 codes for accurate billing and documentation review
• Excellent customer service skills with the ability to communicate effectively in bilingual settings; fluency in additional languages is advantageous
• Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel), typing (10-key), and office management software
• Previous clinic or dental office experience is highly preferred; familiarity with insurance verification and medical billing processes is essential
• Exceptional organizational skills to handle filing, scheduling, and multi-tasking in a busy front desk environment
• Demonstrated professionalism in phone etiquette and patient interactions; ability to work collaboratively within a healthcare team

Join us if you're passionate about providing outstanding patient service while supporting efficient clinic operations! We are committed to fostering a positive work environment where your skills can flourish. All positions are paid roles that offer valuable experience in healthcare administration and clinical support—perfect for motivated individuals eager to make a difference.

Job Types: Full-time, Part-time

Pay: $20.00 - $23.00 per hour

Expected hours: 24 – 40 per week

Benefits:

• Dental insurance

Education:

• High school or equivalent (Required)

Experience:

• Dental office: 3 years (Required)
• Dental receptionist: 3 years (Required)
• Dental clinic: 3 years (Required)

Language:

• Spanish (Required)

Ability to Commute:

• San Antonio, TX 78247 (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

Salary : $20 - $23