What are the responsibilities and job description for the Office Coordinator position at TEXAS COLLISION CENTERS INC?
Job Summary:
Office Coordinator is responsible for greeting customers both in person and over the phone and providing administrative support essential to the daily operations of the shop.
Duties/Responsibilities:
- Politely greets and assists all guests
- Answers and routes phone calls
- Explains repair process to customers
- Collects payments and provide guests with receipts, repair estimates or work orders
- Performs Account Receivable tasks and communication
- Updates time clocks
- Maintains office supplies
- Comply with all TCC’s safety standards, guidelines and procedures
- Perform other related duties as assigned
Requirements:
- Bilingual: English / Spanish
- Positive enthusiastic demeanor
- Strong customer service skills
- Exceptional multi-tasking and problem-solving skills.
- Excellent organizational skills.
- Exceptional verbal and written communication skills
- Must be 18 years or older
- Valid Driver's License
Education and Experience:
- Prior administrative experience preferred
- Proficient with a computer and software
Physical Requirements:
- Must be able to work safely in a noisy area with many odors present.
- Must be able to lift 10 lbs. regularly.
- Must be able to bend, stretch, kneel, and squat to perform repairs and inspections.
- Must be able to reach below and above shoulder level