Medical Administrative Assistant

Job Responsibilities:

• Greet patients in a professional and friendly manner
• Scheduling
• Check Patients In/Out
• Data entry into EMR as needed
• Follow Proper Protocol Procedures
• Answer Phones,Respond to Emails and Schedule Appointments
• Provide Consent Forms to New Patients
• Maintain work area clean and organized
• Gathers information on insurance coverage and/or responsible party, and verifies the accuracy of information; enters and/or updates patient demographics and insurance information for billing and data collection purposes.
• Verify insurance eligibility for all patients prior to the appointment.
• Obtain referral authorization or prior authorizations as needed
• Advises patients to bring the necessary documentation and information to each clinic visit.

Other duties as assigned by supervisor.

• Provide patients with education as needed.
• Retrieve voicemails and return phone calls within 24 hours.
• Record Patient charges for billing department.
• Collect payment, post payment verify insurance, and data entry
• Confident in presenting treatment plans and selling services
• Enthusiastic approach to customer service
• Ability to multi-task
• Building and maintaining relationships with patients
• Cheerful demeanor

Job Expectations:

• Ability to establish and maintain effective work culture with providers, staff and management.
• Provide exceptional customer service skills, with a commitment to maintaining a positive attitude at all times.
• Maintain professional appearance and personal conduct at all times.
• Work with providers and staff to facilitate training of new hires and new workflow structures.
• Adhere to HIPPA Compliance.
• Ability to multi-task, manage details and organize efficiently and effectively.
• Ability to use EMR, other relevant computer hardware and software, telephone, copier, fax machine and other standard medical office equipment.
• Provide excellent telephone skills and office etiquette.
• Ability to problem solve
• Ability to read, write and communicate effectively orally and in writing.
• Keep work area clean and tidy
• Knowledge of eClinicalworks EMR will be a PLUS

CULTURE, ATTITUDE, and ATTRIBUTES are very important to us so the ideal candidate must be:

• People-oriented
• Independent
• Patient-centric with great listening skills
• An organized multi-tasker
• A self-starter who exudes positive energy
• Friendly & compassionate
• A great teammate
• Dependable

Summary

As a Medical Administrative Assistant, you will be essential in providing outstanding patient service and administrative support within a medical office setting. Reporting to the office manager, your core skills in medical office experience and clerical duties will ensure efficient front desk operations and accurate management of medical records. Your proficiency in eClinicalWorks and HIPAA compliance will enhance patient interactions and safeguard sensitive information. By leveraging your premium skills in medical terminology and collections, you will contribute to the overall effectiveness of our healthcare team, ensuring a seamless experience for both patients and staff.

Job Type: Full-time

Pay: $13.00 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Internal Medicine
• Primary Care

Work Location: In person

Salary : $13 - $17