What are the responsibilities and job description for the OAG - Bankruptcy amp; Collections | Investigator II-III | 26-0137 position at Texas Attorney General?
Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00054282
You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section
GENERAL DESCRIPTIONThis Investigator position is assigned to the Bankruptcy Collections Division. The Bankruptcy and Collections Division is the centralized collection authority for the State, charged with the responsibility to recover all debts, judgments, taxes, fees, fines, penalties, loans, and other obligations referred to the agency for collection. The Collection Section employs investigators to locate and identify parties responsible for the debt and its attorneys pursue collection in state court. The Bankruptcy Section represents state agencies in federal court around the country, as well as in Texas, to protect the State's monetary, regulatory and policy interests in bankruptcy cases.The Office of the Attorney General seeks a qualified investigator to join the Student Loans Team which collects defaulted student loans on behalf of the Texas Higher Education Coordinating Board.The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas. As the Stateand#8217;s law firm, the OAG provides exemplary legal representation in diverse areas of law. OAG employees enjoy excellent benefits (https://ers.texas.gov/Benefits-at-a-Glance) along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans.ESSENTIAL POSITION FUNCTIONSInvestigator II:Investigates student loans in default that are owed to the State of Texas by interviewing debtors and other sources to gather facts to develop cases; conducts skip-tracing, asset research and financial examinations
Collects debts through a variety of methods including negotiating agreements with debtors and using financial information obtained through investigations
Handles incoming calls and other customer service inquiries related to student loan accounts
Obtains and analyzes financial information to determine debtorsand#8217; ability to repay loans and judgments
Prepares a wide variety of documents including, but not limited to, repayment agreements, financial records, official correspondence, investigative reports, and detailed recommendations for lawsuits
Performs balance calculations and account audits, and makes accounting adjustments when appropriate
Performs related work as assigned
Maintains Relevant Knowledge Necessary To Perform Essential Job Functions
Attends work regularly in compliance with agreed-upon work schedule
Ensures security and confidentiality of sensitive and/or protected information
Complies with all agency policies and procedures, including those pertaining to ethics and integrityInvestigator III: All of the above functions for an Investigator II, PLUS:Assists in preparing cases for lawsuits or hearings
Acts as a resource assistant by assisting attorneys with technical and/or procedural questions
Prepares a wide variety of documents including, but not limited to, repayment agreements, financial records, official correspondence, investigative reports, and detailed recommendations for executions, garnishments, and receiverships
Qualifications: MINIMUM QUALIFICATIONSInvestigator II:Education: Bachelor's degree from an accredited college or university; experience in the following (or closely related) fields may be substituted for the required education on a year-for-year basis: accounting, auditing, banking, collections, compliance monitoring, investigations
Skill in handling multiple tasks, prioritizing, and meeting deadlines
Skill in conducting effective research.
Skill in effective oral and written communication
Skill in exercising sound judgment and effective decision making
Skill in using a computer for word-processing, sp ead sheets and data entry/retrieval
Ability to work in person at assigned OAG work location, perform all assigned tasks at designated OAG work space within OAG work location, and perform in-person work with coworkers (e.g., collaborating, training, mentoring) for the entirety of every work week (unless on approved leave)
Ability to receive and respond positively to constructive feedback
Ability to work cooperatively with others in a professional office environment
Ability to provide excellent customer service
Ability to arrange for personal transportation for business-related travel
Ability to work more than 40 hours as needed and in compliance with the FLSA
Ability to lift and relocate 30 lbs.
Ability to travel (including overnight travel) up to 5%Investigator III: All of the above qualifications for an Investigator II, PLUS:Experience: One year of full-time experience working in the following (or closely related) fields: accounting, auditing, banking, collections, compliance monitoring, investigationsPREFERRED QUALIFICATIONSExperience: Four years of progressive experience in collections, skip-tracing, and/or account analysis
Knowledge: Student loan collectionsTO APPLY To apply for a job with the OAG, electronic applications can be submitted through CAPPS Recruit. A State of Texas application must be completed to be considered, and paper applications are not accepted. Your application for this position may subject you to a criminal background check pursuant to the Texas Government Code. Military Crosswalk information can be accessed at https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ComplianceInspectionandInvestigation.pdfTHE OAG IS AN EQUAL OPPORTUNITY EMPLOYER
You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section
GENERAL DESCRIPTIONThis Investigator position is assigned to the Bankruptcy Collections Division. The Bankruptcy and Collections Division is the centralized collection authority for the State, charged with the responsibility to recover all debts, judgments, taxes, fees, fines, penalties, loans, and other obligations referred to the agency for collection. The Collection Section employs investigators to locate and identify parties responsible for the debt and its attorneys pursue collection in state court. The Bankruptcy Section represents state agencies in federal court around the country, as well as in Texas, to protect the State's monetary, regulatory and policy interests in bankruptcy cases.The Office of the Attorney General seeks a qualified investigator to join the Student Loans Team which collects defaulted student loans on behalf of the Texas Higher Education Coordinating Board.The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas. As the Stateand#8217;s law firm, the OAG provides exemplary legal representation in diverse areas of law. OAG employees enjoy excellent benefits (https://ers.texas.gov/Benefits-at-a-Glance) along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans.ESSENTIAL POSITION FUNCTIONSInvestigator II:Investigates student loans in default that are owed to the State of Texas by interviewing debtors and other sources to gather facts to develop cases; conducts skip-tracing, asset research and financial examinations
Collects debts through a variety of methods including negotiating agreements with debtors and using financial information obtained through investigations
Handles incoming calls and other customer service inquiries related to student loan accounts
Obtains and analyzes financial information to determine debtorsand#8217; ability to repay loans and judgments
Prepares a wide variety of documents including, but not limited to, repayment agreements, financial records, official correspondence, investigative reports, and detailed recommendations for lawsuits
Performs balance calculations and account audits, and makes accounting adjustments when appropriate
Performs related work as assigned
Maintains Relevant Knowledge Necessary To Perform Essential Job Functions
Attends work regularly in compliance with agreed-upon work schedule
Ensures security and confidentiality of sensitive and/or protected information
Complies with all agency policies and procedures, including those pertaining to ethics and integrityInvestigator III: All of the above functions for an Investigator II, PLUS:Assists in preparing cases for lawsuits or hearings
Acts as a resource assistant by assisting attorneys with technical and/or procedural questions
Prepares a wide variety of documents including, but not limited to, repayment agreements, financial records, official correspondence, investigative reports, and detailed recommendations for executions, garnishments, and receiverships
Qualifications: MINIMUM QUALIFICATIONSInvestigator II:Education: Bachelor's degree from an accredited college or university; experience in the following (or closely related) fields may be substituted for the required education on a year-for-year basis: accounting, auditing, banking, collections, compliance monitoring, investigations
Skill in handling multiple tasks, prioritizing, and meeting deadlines
Skill in conducting effective research.
Skill in effective oral and written communication
Skill in exercising sound judgment and effective decision making
Skill in using a computer for word-processing, sp ead sheets and data entry/retrieval
Ability to work in person at assigned OAG work location, perform all assigned tasks at designated OAG work space within OAG work location, and perform in-person work with coworkers (e.g., collaborating, training, mentoring) for the entirety of every work week (unless on approved leave)
Ability to receive and respond positively to constructive feedback
Ability to work cooperatively with others in a professional office environment
Ability to provide excellent customer service
Ability to arrange for personal transportation for business-related travel
Ability to work more than 40 hours as needed and in compliance with the FLSA
Ability to lift and relocate 30 lbs.
Ability to travel (including overnight travel) up to 5%Investigator III: All of the above qualifications for an Investigator II, PLUS:Experience: One year of full-time experience working in the following (or closely related) fields: accounting, auditing, banking, collections, compliance monitoring, investigationsPREFERRED QUALIFICATIONSExperience: Four years of progressive experience in collections, skip-tracing, and/or account analysis
Knowledge: Student loan collectionsTO APPLY To apply for a job with the OAG, electronic applications can be submitted through CAPPS Recruit. A State of Texas application must be completed to be considered, and paper applications are not accepted. Your application for this position may subject you to a criminal background check pursuant to the Texas Government Code. Military Crosswalk information can be accessed at https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ComplianceInspectionandInvestigation.pdfTHE OAG IS AN EQUAL OPPORTUNITY EMPLOYER
