What are the responsibilities and job description for the Banquet Server position at Texas A&M Hotel and Conference Center?
Company Description The Doug Pitcock ’49 Texas A&M Hotel and Conference Center is a contemporary, upscale property located on the historic Texas A&M campus in College Station, Texas. Situated in a striking glass tower across from Kyle Field and near the Memorial Student Center, it hosts current and former students, families, wedding celebrations, conferences, and university visitors. The hotel features 250 luxurious guest rooms and suites, a grand ballroom, and flexible meeting spaces that meet IACC-approved conference facility standards, supported by state-of-the-art technology and abundant natural light. Multiple on-site dining outlets highlight fresh, locally sourced Texas ingredients, complemented by amenities such as free Wi-Fi, a fitness center, and a business center to serve today’s discerning travelers.
Role Description The Banquet Server role is a full-time, on-site position located in College Station, TX at the Texas A&M Hotel and Conference Center. Banquet Servers set up event spaces by arranging tables, chairs, linens, place settings, and buffet or bar areas according to event specifications. During events, they provide attentive food and beverage service, including delivering plated meals, monitoring buffet stations, refilling drinks, and responding promptly to guest requests. They work closely with the banquet and culinary teams to ensure smooth event execution, maintain cleanliness and safety standards, and assist with breakdown and reset of rooms after events. The role also involves following event timelines, supporting special event needs (such as weddings and conferences), and representing the property with professional, courteous guest interaction.
Qualifications
- Demonstrated skills in Food Service and Food & Beverage operations in a banquet, catering, restaurant, or hotel environment.
- Strong Customer Service and Interpersonal Skills, with a friendly, professional approach to guest interaction.
- Effective Communication abilities, including clear verbal communication with guests, teammates, and supervisors.
- Ability to stand, walk, lift, and carry trays or equipment for extended periods and work flexible hours, including evenings, weekends, and holidays.
- Attention to detail, reliability, and the ability to follow event instructions and safety guidelines.
- Previous banquet, catering, or hospitality experience is preferred but not required; training may be provided.
- High school diploma or equivalent is beneficial; commitment to teamwork and a guest-focused mindset is essential.