What are the responsibilities and job description for the Quality Manager position at Tex Tech Industries?
Quality Engineer
Kernersville, North Carolina
Reports To: Quality Manager
Direct Reports: Inspectors / Slitting Personnel
Position Summary
The Quality Engineer supports the Tex-Tech Coatings (TTC) division, ensuring compliance with quality certifications, managing audits, and driving continuous improvement in supplier and customer quality.
Key Responsibilities
- Lead and support quality certifications (ISO/IEC 17025, IATF16949, AS9100).
- Manage document control: creation, revision, and maintenance of quality documentation, processes, and standards.
- Coordinate and conduct internal audits; manage customer and supplier audits.
- Serve as primary quality contact for assigned customers.
- Respond to customer concerns, returns, and credit requests.
- Lead/assist in root cause analysis (RCA) and develop corrective action strategies.
- Create and distribute Quality Alerts.
- Approve and maintain visual inspection standards, physical testing specifications, and customer-specific requirements.
- Monitor quality reporting data, customer scorecards, and returns/allowances metrics.
- Participate in the Material Review Board (MRB) for material disposition.
- Support Certificate of Analysis (COA) for raw materials and finished goods.
- Assist with FMEA, Control Plan maintenance, and MSA processes.
- Collaborate with process engineers and managers to ensure compliance and continuous improvement.
Education & Skills
- Bachelor’s Degree in Engineering or related technical field.
- 5 years in manufacturing, quality engineering, or an industrial environment.
- Experience with Quality Management Systems (ISO/IEC 17025, IATF16949, AS9100).
- Proficiency in Minitab or statistical analysis software.
- Knowledge of Lean Six Sigma methodology (Green Belt/Black Belt preferred).
- Strong skills in auditing, supplier quality management, and corrective action planning.
- Excellent communication, leadership, and problem-solving abilities.
Benefit Program
- Medical Care with Telemedicine service
- Dental Care
- Vision Care
- Life and Accidental Death & Dismemberment Insurance (Employee Only)
- Optional Supplemental Life Insurance and/or Dependent Life Insurance
- Optional Accident and Critical Illness Insurance
- Flexible Spending Accounts
- Short-Term Disability
- Long-Term Disability
- Paid Time Off (PTO)
- 401(k) Retirement Program Internal Development
- Tuition Reimbursement Program
- Wellness Programs
- Internal Development