What are the responsibilities and job description for the Dental Office Front Desk Coordinator position at Tewksbury Family Dental?
We are looking for a friendly, organized, and reliable Dental Front Desk Coordinator to join our dental practice in Tewksbury, Massachusetts.
The ideal candidate will have previous dental office experience and be comfortable handling all aspects of front desk operations, including patient check-in and check-out, dental insurance, billing, and appointment scheduling.
Our team consists of two dentists, two hygienists, two dental assistants, and two front desk coordinators who work together to provide excellent patient care and a welcoming experience for every patient.
Responsibilities
- Greet patients and manage patient check-in and check-out.
- Schedule appointments and manage the appointment calendar.
- Verify dental insurance eligibility and benefits.
- Process dental insurance claims, billing, and patient payments.
- Maintain accurate patient records and update patient information.
- Answer phone calls and assist patients with questions.
- Communicate with clinical staff to ensure smooth daily operations.
- Provide friendly and professional customer service.
Qualifications
- Previous dental office experience is required.
- Experience with dental insurance and billing is required.
- Knowledge of Dentrix is preferred.
- Strong communication and organizational skills.
- Ability to multitask in a busy dental office.
- Friendly, professional, and dependable attitude.
- Ability to work collaboratively as part of a team.
Schedule and Hours
Our patient hours are:
- Monday: 9:00 AM–6:00 PM
- Tuesday: 9:00 AM–6:00 PM
- Thursday: 9:00 AM–6:00 PM
- Friday: 9:00 AM–2:00 PM
- Saturday: 8:00 AM–1:00 PM
Our front desk team consists of two coordinators who share responsibilities and alternate opening and closing duties. One coordinator opens at 7:30 AM while the other covers the closing shift until 6:00 PM. The opening and closing assignments rotate between the two team members on different days.
You will work closely with the other front desk coordinator to ensure smooth daily operations and consistent patient service. You are not required to work all of the patient hours listed above.
How to Apply
If you have dental front desk experience and are interested in joining our team, please submit your resume for consideration.
We look forward to hearing from you!
Thank you
Arghavan Shahidi
1120 Main Street
Tewksbury, MA 01876
Job Types: Full-time, Part-time
Pay: $20.00 - $35.00 per hour
Work Location: In person
Salary : $20 - $35