Analyst Returns and Rebate Support

Who We Are

Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization’s Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we’re always looking for new ways to continue making a difference, and new people to make a difference with.

The opportunity

The Returns and Rebate Support Analyst will perform a critical role in analysis of expired returns and recall cycles. This will include ensuring that the returns and recalls have been issued in accordance with Teva’s policies and procedures. The Returns and Rebate Support Analyst will manage the relationship with large accounts and work through any discrepancies as they arise. The Analyst will report to Manager, Returns and Rebate Support.

Essential Responsibilities

How you’ll spend your day

• Calculate and validate fees for recalled products. Ensure payments are in accordance with Teva's and/or customers' policies.
• Ensure Return Authorization’s and Quality Complaints are processed timely and in accordance with Teva’s policies.
• Assist to perform maintenance and closing details for expired returns and recall cycles.
• Process Quality Assurance Services Weekly Compensation Report by processing credits for quality returns and issuing checks.
• Assist with Teva Returns Mailbox to streamline customer complaints/issues, requesting additional information regarding an overage/damage, populating Return Manual Authorization’s, and sending out FedEx labels.
• Communication with management regarding return requests outside of Teva's policies
• Communication with customers regarding RA instructions as well as return denials
• Maintain logs for monthly accrual submission.
• Provides support and documentation to internal and external auditors.
• Complies with all SOX requirements.
• Demonstrates professional standards with business contacts to maintain Teva’s reputation within the pharmaceutical community.
• Follows Teva Safety, Health and Environmental policies and procedures.
• Other projects/duties as required/assigned.
  
  

Requirements

Your experience and qualifications

• Bachelor’s degree in Business or Finance preferred, HS Diploma or equivalent required.
• Minimum 3 years in the following:
• Experience with pharmaceutical returns.
• Experience with Flex/Model N, Enterprise BI, SAP and iSeries.
• Detailed oriented, organized and deadline sensitive.
• Microsoft Office skills, advanced Excel skills (VLOOKUP, IF, CONCATENATE, etc.)
  
  

Enjoy a more rewarding choice

We are strengthening and adding to our critical teams with great talent and capabilities: Teva, a global organization with a brand of evolving success. Be part of it!

We offer a competitive benefits package, including Medical, Dental, Vision, and Prescription coverage starting on the first day. We also offer Disability and Life Insurance, Paid Time Off, Paid Holidays, 6% match on the 401(k), Employee Stock Purchase Plan, and Tuition Assistance.

Already Working @TEVA?

If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: Internal Career Site

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

Teva’s Equal Employment Opportunity Commitment

Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, genetic information, marital status, sexual orientation, gender identity or expression, ancestry, national or ethnic origin, citizenship status, military status or status as a disabled or protected veteran, or any legally recognized status entitled to protection under applicable federal, state, or local laws.