What are the responsibilities and job description for the Member Solutions Internship position at Test?
Are you looking to gain valuable, hands-on experience with a summer internship? Hoosier Energy is offering a paid Member Solutions internship for the summer of 2026. We are seeking an organized, self-motivated college student to join our team.
The internship will run from mid-May to mid-August, with flexible start and end dates and will involve approximately 20-30 hours per week, which is flexible based upon intern availability and project needs. The schedule will be Monday-Thursday preferred, with flexibility for Friday if needed. The position is hybrid with approximately two days per week in office and the remaining time worked remotely.
Position Overview
The Member Solutions Intern will support strategic initiatives in member services, data analytics, and the utilization of artificial intelligence tools. This role offers hands-on experience in a dynamic environment focused on improving operational efficiency and leveraging emerging technologies.
Key Responsibilities
Member Services Support
- Collaborate with the Member Relations team to address member inquiries.
- Prepare reports and presentations summarizing member feedback and program performance.
- Participate in meetings with member cooperatives to understand needs and expectations.
Data Analytics
- Collect, organize, and analyze data related to member programs and energy efficiency initiatives.
- Develop dashboards and visualizations using tools like Salesforce and Power BI
- Provide insights to improve program effectiveness and member satisfaction.
Artificial Intelligence Applications
- Explore and implement AI-driven tools for data analysis, predictive modeling, and process automation.
- Assist in testing and documenting AI use cases for operational improvements.
- Research emerging AI technologies relevant to energy and member services.
Qualifications
- Currently a college Sophomore, Junior or Senior pursuing a degree in Marketing, Business Analytics, Data Science, or related field.
- Strong analytical and problem-solving skills.
- Familiarity with CRM systems (Salesforce) and data visualization tools.
- Interest in AI technologies and their application in business processes.
- Excellent organizational skills.
Why Apply?
- Gain real-world hands-on experience with data visualization tools (Power BI, Salesforce) and AI applications in a dynamic industry.
- Build valuable professional skills in analytics, problem-solving, and technology implementation and enhance your knowledge in the energy sector.
- Gain exposure to energy industry operations and strategic planning.
About Hoosier Energy: Hoosier Energy is a generation and transmission cooperative providing wholesale power and services to 17-member distribution cooperatives across central and southern Indiana and southeastern Illinois. Headquartered in Bloomington, Indiana, we serve over 700,000 consumers across a service area of 15,000 square miles.
Apply today to enhance your skills and take the next step in your professional development!
Hoosier Energy is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, age, ancestry, genetic information, disability, veteran status or any other characteristic protected by federal, state or local laws.