Senior Manager - CASS & SMS

Why Work for Frontier Airlines?   

At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it’s our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life.  Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way.       

What We Stand For      

Low Fares Done Right is our mission, and we strive to bring it to life every day.   Our ‘Done Right’ promise means delivering not only affordable prices but making travel friendly and easy for our customers.  To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers -   we’re not afraid to try new things.  While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.      

 Work Perks       

At Frontier, we like to think we’re creating something very special for our team members.  Work is why we’re here, but the perks are nice too:      

• Flight benefits for you and your family to fly on Frontier Airlines
• Buddy passes for your friends so they can experience what makes us so great
• Discounts throughout the travel industry on hotels, car rentals, cruises, and vacation packages
• Discounts on cell phone plans, movie tickets, restaurants, luggage, and over 2,000 other vendors
• Enjoy a ‘Dress for your Day’ business casual environment
• Flexible work schedules that support work/life balance
• Total Rewards program including a competitive base salary, short-term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time, and medical/dental/vision insurance that begins the 1^st of the month following your hire date.
• We play our part to make a difference.  The HOPE League, Frontier Airlines’ non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship

Who We Are      

Frontier Airlines is a leading ultra-low cost carrier headquartered in Denver, Colorado. With a mission to deliver Low Fares Done Right, the company provides affordable, convenient and accessible air travel throughout the U.S., Caribbean, Mexico and Latin America. Frontier’s highly fuel-efficient, all-Airbus fleet is among the youngest and most modern of any carrier within the U.S. That, combined with the airline’s many weight-saving initiatives and focus on operational efficiencies, makes Frontier America’s Greenest Airline.* Each Frontier Airlines plane tail features a special animal with a unique name and backstory. Many of the featured species are endangered or threatened, part of the airline’s commitment to underscore and raise awareness for their plight. Frontier serves approximately 100 destinations throughout North America and operates 500-plus daily flights, on average. The airline employs more than 7,000 team members and has crew bases in more than a dozen U.S. cities. Frontier Airlines., Inc., is a subsidiary of Frontier Group Holdings, Inc. (NASDAQ: ULCC).      

* Frontier is the most fuel-efficient of all major U.S. carriers when measured by ASMs per fuel gallon consumed.  

What Will You Be Doing?

The Sr. Manager of CASS and SMS has overall responsibility for Continuing Analysis and Surveillance System (CASS) and Tech Ops Safety Management System (SMS) programs. This position serves to:

·         Advance the maturity of the SMS within Tech Ops through planning, direction, training, and oversight

·         Increase management’s decision-making effectiveness related to improving human performance by ensuring CASS’s tracking of Continuous Airworthiness Maintenance Program (CAMP) elements provides the appropriate data, context, performance metrics, trends, goals, and corrective actions, in a clear and concise format

Essential Functions

• Manage development and implementation of SMS in accordance with 14 CFR Part 5 and when appropriate, the guidance contained in Advisory Circular (AC) 120-92 as revised
• Strategic and tactical planning for the development and implementation of the Tech Ops safety risk profile, to enhance management’s perspective of the operational landscape and aid in effective decision-making
• Ensure regular convening of the Tech Ops Safety Action Group and Data Analysis Group, as required by the GMM
• Maintain Technical Operational leadership’s awareness of hazards and risk within the operation
• Administer SMS documentation standards that promote up-to-date, single source, system-centric records
• Strengthen team members’ SMS process facilitation proficiency through training and supervision
• Increase and maintain Tech Ops personnel’s System Assessment and Safety Risk Management proficiency levels
• Ensure the accomplishment and quality of System Assessments and Safety Risk Assessments through training, process facilitation, documentation reviews/feedback, and Risk Control verifications of effectiveness
• Manage the incorporation of Tech Ops Safety Assurance inputs into SMS (such as: VDRP’s, regulatory findings, negative performance trends…etc.)

Other Functions

• Enhance the safety culture through SMS training and safety communication and promotion
• Interfaces with Safety department by representing Technical Operations
• Ensure CASS complies with 14 CFR 121.373, and when appropriate, the guidance contained in Advisor Circular AC 120-79 as revised
• Collaborate with affected departments to establish the necessary context, data collection, metric(s), and goal(s) that will provide the CASS board with the information and awareness required to drive effective change
• Develop reliable, accurate and efficient methods for data collection and reporting, harnessing automation when feasible
• Manage the tracking and regular status updates of corrective actions for performance issues/trends
• Host monthly CASS Board meetings in which the presentation:
• Tracks and trends unacceptable performance in the execution of the maintenance program in accordance with Frontier’s manuals
• Provides a collaborative forum for corrective action development
• Reports on corrective action progress and effectiveness
• Maintain a file system to store and archive data collected and used in CASS
• Manage daily staffing to ensure department deliverables are completed on time
• Provide direction, training, and supervision to the CASS staff
• Maintain positive and proactive relations with Employees, Leaders, and Executive Leaders.
• Ensure that Tech Ops personnel, including this position, are properly trained and qualified to perform their assigned SMS and CASS functions
• VDRP In departments without Supervisors, ensure that personnel within the department including themselves, are properly trained, qualified, and that they are current to perform assigned tasks. VDRP
• VDRP Maintain familiarization with the training requirements necessary as defined in the GMM 100.03 and ensure training is current prior to performing the functions and tasks of this position. VDRPAuthorized to develop, implement, and administer both CASS and Maintenance specific SMS processes, procedures, tools, and training (when coordinated with MX Training).
• Authorized to convene and facilitate:
• Assessment Meetings
• Safety Action Group Meetings
• Data Analysis Group Meetings
• Emergency Safety Action Group / Data Analysis Group Meetings
• CASS Board Meetings
• CASS Action Item Meetings

Qualifications

• Required five (5 ) years of SMS experience
• Required – FAA Safety Management Experience
• Preferred five (5 ) years aircraft maintenance and or engineering experience
• Preferred five (5 ) years of project management experience
• Preferred – College degree in Aviation Management or Aviation Safety

Knowledge, Skills and Abilities

• Required – Understanding of AC 120-79
• Required – Understanding of Operations Specifications D074 and D072
• Preferred – Six Sigma Greenbelt or above
• Required - Demonstrate behavior that portrays the Company core values of Safety, Respect, Trust, Collaboration, Value, and Passion while communicating with personnel and acting on behalf of the Company

Equipment Operated

Standard office equipment, including PC, copier, fax machine, printer

Work Environment

Typical office environment, adequately heated and cooled

Physical Effort

Generally, not required.

 Supervision Received

Consultant to Management:  The incumbent exercises wide latitude in determining objectives and approaches to critical assignments.

Salary Range: $100,104 - $132,870. Please note: this posting will expire on or before 8.31.2026.

 Positions Supervised

Sr Analyst, Reliability & CASS

Analyst, CASS 

Workplace Policies 

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change. 

Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier. 

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Salary : $100,104 - $132,870