Production Control Technician Lead

Production Control Lead

Location: Colorado Springs, CO (United States Air Force Academy)

Type: Non-Exempt

Work Schedule: Full Time, Day Shift. On-call work may also be required based on operational needs.

Compensation: $32.39 - $32.39/hourly

Deadline: December 31, 2025

Benefits: Tessera is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time employees.

Full-Time benefits of a Supply Technician at Tessera include:

• Medical, Dental, Vision, 401(k) retirement plan, Life & Short-Term Disability Insurance
• Flexible Spending Accounts for both medical and dependent care
• $8.78/hr Health and Welfare Benefit
• 11 paid federal holidays, accrual of 22 paid days of vacation at the start of employment, paid sick leave
• Potential shared earning bonus
• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
• Professional development, certifications, and training opportunities
• Verizon wireless discount
• Employee Assistance Program (EAP), and an engaging wellness program
• Public Service Loan Forgiveness eligibility for full-time employees

Tessera is dedicated to "Creating Opportunities for People with Disabilities" by hiring and supporting individuals with disabilities as well as veterans with disabilities. We take pride in our purpose-driven culture, our core values - Inclusion, Partnerships, Integrity - and our commitment to providing a safe and respectful work environment to our employees.

Tessera is hiring a Production Control Technician Lead to support Base Maintenance Contract (BMC) operations at the United States Air Force Academy (USAFA). This role focuses on maintaining accurate maintenance records, processing service orders in Maximo, tracking shop performance data, and generating reports that support operational efficiency. Responsibilities also include coordinating service appointments, monitoring repair progress, and ensuring precise documentation. Success in this role requires strong attention to detail, effective communication, and a commitment to delivering high-quality support in a mission-critical environment.

Typical duties include but are not limited to:

• Collect and track operational data to ensure accurate and efficient shop performance.
• Serve as the subject matter expert in Planning & Work Control software, including Maximo and GFEBS.
• Verify data entries using time/attendance sheets, hour verification logs, and other records for consistency.
• Maintain facility and equipment databases and compile required reports.
• Manage accurate service records and coordinate customer appointments.
• Monitor production reports for accuracy and completeness.
• Prepare and process work orders for scheduled facility and equipment maintenance.
• Train employees and new hires on safety procedures, work order processes, and reporting requirements.
• Generate and maintain reports such as schedules, timekeeping logs, and performance metrics.
• Ensure contract compliance through quality service and documentation.
• Manage and secure government-issued keys, vehicles, and phones; ensure buildings are locked and safe upon exit.
• Communicate professionally and courteously with customers and team members.
• Foster positive working relationships across departments and maintain a professional appearance

Qualifications:

• 5 - 8 years experience in data processing, maintenance coordination, or related fields
• Prior experience with work control systems such as Maximo and GFEBS strongly preferred
• Familiarity with USAFA facility operations and Base Maintenance Contract (BMC) procedures is a plus
• Proficiency in Microsoft Office (Excel, Word, Outlook
• Effective communication and customer service abilities
• Ability to train others on safety, reporting, and work control procedures
• Problem-solving mindset with flexibility and sound judgment

Physical Requirements:

Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance. The physical demands of this position may be reasonably accommodated for individuals with disabilities to perform the essential functions on a case-by-case basis.

• May be required to reach, kneel, walk, stand, and use repetitive motion for several hours at a time based on position duties.
• Work may require repetitive motion, reaching, lifting, kneeling, and walking. Standing or sitting for several hours at a time, climbing in and out of a vehicle, and up and down stairs may also be required.
• Must have the perseverance to work effectively under pressure for extended periods of time.

Requirements:

• A valid state driver's license is required with the ability to obtain and maintain coverage by Tessera's insurance.
• Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act. Please visit this website for more information: https://www.dhs.gov/real-id.
• Must be able to obtain and maintain applicable security clearances and installation access. A background check and E-Verify will be conducted for this position.

Union Affiliation:

This position is represented by the International Brotherhood of Electrical Workers (IBEW), Local 113, and the United Association (UA), Local 58.

*** Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act.

Please visit this website for more information: https://www.dhs.gov/real-id.

To Apply: Visit our website at www.tessera.org to complete an application.

Current Employees: need to log into their Workday to apply through the Jobs Hub. Please reach out to your Recruiter if you need assistance.

Tessera is a national non-profit, government contractor that is dedicated to "Creating Opportunities for People with Disabilities" through hiring and supporting individuals with disabilities and veterans with disabilities. We take pride in our mission-focused culture, our Core Values, Diversity, Partnership, Commitment, Integrity, and Quality, and our dedication to providing a safe and respectful work environment to our employees.

Individuals with disabilities are encouraged to apply.

Tessera is here to help you with the recruitment process.

If you require an accommodation or support, please contact us at

(360) 475-0756 ext. 349, or emailrecruiting@tessera.org.