What are the responsibilities and job description for the Project Manager - Client Engagement position at Tessera Labs?
We’re looking for a Project Manager focused on client engagement to partner directly with enterprise customers and ensure the successful design, delivery, and adoption of AI-driven operational solutions. You’ll be the bridge between clients, engineering, and product — helping translate operational challenges into scalable AI products that transform how businesses work.
What You’ll Do
What You’ll Do
- Act as the primary project interface for enterprise clients across operations.
- Understand client workflows, systems, and bottlenecks to identify automation opportunities working with both internal and external user teams.
- Translate business pain points into clear product specs and priorities for engineering and AI teams.
- Drive implementation and integration of AI solutions within complex enterprise environments.
- Partner with engineers, customers, and user teams to measure success, collect feedback, and guide iterative improvements.
- Inform the product roadmap with real-world client insights and emerging trends in enterprise ops.
- Build trusted relationships with senior client stakeholders and internal cross-functional teams.
- Plan, execute and track project deliverables, identifying and mitigating risks to ensure successful project delivery
- Build and maintain high-level project plan for client-requested features, ensuring alignment between client needs and engineering capacity
- 4 years of experience in SAP-focused consulting.
- Strong client-facing experience — comfortable engaging with senior business and technical leaders.
- Strong leadership, communication and organizational skills
- Ability to define and own high-level roadmaps and detailed project plans for client-requested features.
- Deep understanding of SAP operations workflows (e.g., procurement, finance ops, shared services, supply chain, or HR ops).
- Proven ability to distill complex client requirements into actionable product plans.
- Excellent communication, collaboration, and program management skills.
- Technical fluency in APIs, data flows, and system integrations; familiarity with AI/ML concepts a plus.
- Startup DNA — resourceful, adaptable, and proactive in fast-moving environments.
- Experience deploying workflow automation or process intelligence platforms.
- Familiarity with systems like SAP, Workday, Salesforce, or ServiceNow.
- Exposure to data-driven decision-making or predictive analytics tools.
Salary : $100,000 - $159,000