Technical Content Operations Lead, Energy

What To Expect
Tesla is seeking an Operations Lead to join the Energy Technical Content Team in Hayward, CA. Our team is responsible for enabling service technicians to meet Tesla’s standards through accurate, accessible, and streamlined documentation (written and media). You will play a key role in ensuring we execute on our highest priority initiatives, provide critical enablement for team efficiency and success, and identify strategic opportunities where our team can demonstrate its value and impact.

What You'll Do

Drive and manage key initiatives, keep projects on track, and proactively communicate across the business to ensure alignment and execution

Create and manage team and project roadmaps

Own integrating the AI tools into the content development workflow

Analyze, organize, and communicate key metrics related to team contributions and progress, leveraging Jira dashboards and Confluence

Communicate and collaborate with team members, subject matter experts, stakeholders and leadership, building effective working relationships

Step in to support writing or localization projects as needed

Support service and install efficiency work

Develop and reinforce team enablement, including processes and guidelines, ensuring consistency across the content we create and in how we create it

What You'll Bring

Degree in English, Technical or Professional Writing, Communications, or equivalent experience

5 years of technical writing experience or related professional experience in a high-tech environment collaborating with technical subject matter experts

Exemplary communication skills, including the ability to form effective relationships with team members and stakeholders, communicating at all levels across the organization

Experience using AI applications in daily life or in the work environment, and a curiosity about leveraging and improving them

Cheerful outlook and flexibility toward frequent change and inevitable mid-project priority modifications

Strong attention to detail, personal organization, and time management skills

Proficiency using tracking and productivity tools such as Atlassian JIRA and Confluence

Familiarity or experience with XML, and DITA, and video production or content localization workflows

Benefits
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

Medical plans > plan options with $0 payroll deduction

Family-building, fertility, adoption and surrogacy benefits

Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution

Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA

Healthcare and Dependent Care Flexible Spending Accounts (FSA)

401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits

Company paid Basic Life, AD&D

Short-term and long-term disability insurance (90 day waiting period)

Employee Assistance Program

Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays

Back-up childcare and parenting support resources

Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance

Weight Loss and Tobacco Cessation Programs

Tesla Babies program

Commuter benefits

Employee discounts and perks program

Expected Compensation

$68,000 - $192,000/annual salary cash and stock awards benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

, Tesla