Sr. Operations Analyst

What To Expect
The Tesla Energy Business Operations team is seeking a motivated and experienced Sales

Operations analyst to join the Global Business Operations team. The role will primarily be

supporting the local regional requirements and participates in sales operations, order

management, payments, and compliance. This role interacts directly with many Commercial

Energy stakeholders, and will work together with Sales in strategic planning, operations

execution planning, executive reporting; and be responsible for developing and refining key

reports and analytical insights required to aid weekly order prioritization, delivery execution, and

various business decision. She/he will also be the subject-matter-expert for America's region

Sales/Sales Operations and business reporting.

What You'll Do

Performs daily processing of all operational aspects of sales orders, including but not limited to invoicing and refunds

Responds to order-related information requests from Sales, Delivery, Service, and other departments throughout the organization

Records information and ensures quality of data in CRM and other internal systems that support sales, production, and finance

Investigates system discrepancies quickly and work with program management to resolve issues

Develop prompt, accurate and insightful analysis and reporting of Tesla Energy’s commercial performance based on set criteria and metrics approved by management

Drive report simplification and consolidation; understand user requirements and business purposes of each report, improve usability and practicality of key reports

Support ad hoc analytics, data refreshing using SQL and advanced MS Excel

What You'll Bring

Degree in Computer Science, Information Technology, Business Administration, or a related field, equivalent experience

Minimal 3 years experience with Order Management/Processing and analytics

High attention to detail under tight deadlines

Excellent time management, organizational, and communication skills and ability to adapt to frequent change

Comfort working with multiple teams and colleagues from various management levels

Willingness to work on a flexible schedule, according to activity volume

Customer service oriented and experience with Salesforce a plus

Benefits
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

Medical plans > plan options with $0 payroll deduction

Family-building, fertility, adoption and surrogacy benefits

Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution

Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA

Healthcare and Dependent Care Flexible Spending Accounts (FSA)

401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits

Company paid Basic Life, AD&D

Short-term and long-term disability insurance (90 day waiting period)

Employee Assistance Program

Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays

Back-up childcare and parenting support resources

Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance

Weight Loss and Tobacco Cessation Programs

Tesla Babies program

Commuter benefits

Employee discounts and perks program

Expected Compensation

$68,000 - $150,000/annual salary cash and stock awards benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

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