What are the responsibilities and job description for the Customer Service Representative position at Tesla?
What to Expect
What You'll Do
What You'll Bring
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world. This position will involve supporting the Internal Collision Center in all aspects of its Authorized Collision Program.
What You'll Do
- Work scheduling maintenance
- Vehicle arrival preparation
- Customer communication and expectations
- Rental coordination and hand off
- Vehicle status updates
- Material and supplies reordering
- Repair review and delivery
What You'll Bring
- Strong customer-oriented approach with clients and coworkers
- Must be willing to train others
- Ability to work independently in limited supervision environments
- Microsoft Office experience, preferred
- Excellent written and verbal communication skills as well as the ability to follow instructions
- Account receivable experience is a plus
Expected Compensation
$20.44 - $43.20/hour cash and stock awards benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
Benefits:
Health Insurance, Vacation & Paid Time Off, 401K PlanSalary : $20 - $43