What are the responsibilities and job description for the Compliance Specialist position at Tesla?
What to Expect
What You'll Do
What You'll Bring
Compensation and Benefits
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
Join Tesla’s Service Operations team as a Compliance Specialist and help shape the future of our business processes. In this pivotal role, you will unify our service organization by ensuring seamless collaboration and strategic alignment across all teams. Your work will directly strengthen our operational margins by improving warranty integrity through audits and process enhancements. You will collaborate closely with field teams to test, refine, and launch new initiatives that drive consistency and excellence across our network.
What You'll Do
- Conduct territory-wide audits of service tickets, verifying compliance with pay type and correction code guidelines while identifying opportunities for process improvements
- Serve as the point of contact for warranty coverage questions within your territory. Partner with central support teams to identify and resolve documentation gaps, process failures, and emerging trends, ensuring swift and effective solutions
- Propose data-driven solutions to problems found during audits and identify automation opportunities to streamline workflows and strengthen compliance integrity within the field
- Collaborate directly with field teams to test new workflows, gather feedback, and ensure seamless adoption of headquarters improvements across all service locations in your territory
- Assist in translating complex operational or regulatory requirements into clear, actionable workflows for service technicians and advisors
- Utilize reporting tools to track key performance indicators and measure the impact of process changes. Share these insights across the service organization to provide visibility and support data-driven decisions for all teams
What You'll Bring
- Bachelor’s Degree or equivalent professional experience. For internal candidates, a minimum level of S3 is required
- Self-starter and a quick learner who displays strong initiative and problem-solving skills
- Strong attention to detail, personal organization, collaboration, and time management. And demonstrated experience with analytical decision-making and data-informed problem-solving
- Experience working in the automotive world, especially within Operations or Program Management organizations, with a passion for the technology, electric vehicle, and automotive industries
- Experience with change-management methodologies and a proven track record of successful implementation. And the ability to multi-task and prioritize work in a fast-paced environment and navigate through an ambiguous environment; enjoy challenges
- Comfortable working under ambiguous circumstances with a drive to provide structure to projects
- Ability to travel up to 25% of the time
Compensation and Benefits
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.