What are the responsibilities and job description for the Regional Field Trainer, Sales position at Tesla Motors, Inc.?
The role of the Regional Sales Trainer is pivotal in delivering on-site training to specific locations within the region, with a primary focus refining the sales process, and enhancing the sales and overall customer experience skills of Tesla Advisors. These efforts are geared towards positively impacting sales KPIs.
Reporting directly to the Regional Manager, the Regional Sales Trainer collaborates closely with the Learning & Development Team to effectively execute strategies that align with Tesla's mission of accelerating the world's transition to sustainable energy. The ideal candidate for this position should be proactive, well-organized, adaptable, results-oriented, and above all, dedicated to cultivating the professional development of others.
What You'll Do
- Partner with Territory Director, Regional Sales Managers, Sales Managers, and Training Team to identify training needs
- Co-create site-specific learning plans and recommendations in close coordination with the Training Team, ensuring alignment with readiness targets and associated business metrics and provide on-site support for performance enhancement or onboarding as required
- Conduct in-depth assessments of sales skills and techniques, delivering on-site training and coaching tailored to specific behaviors with the aim of influencing KPIs
- Provide coaching that emphasizes the Tesla Sales process and systems, amplifying their effectiveness and efficiency
- Champion a customer-centric approach, coaching individuals toward behaviors that drive exceptional customer satisfaction
- Effectively communicate and furnish reports detailing observed behaviors, coaching opportunities, and actionable recommendations to the Training Team and Leadership Team
- Express expert understanding of Tesla products, processes, and tools
What You'll Bring
- Experience as a level TA3 or higher, and demonstrated track record of exceptional performance as a top-ranking Tesla Advisor
- Demonstrated ability to create an exceptional customer-centric experience
- Dedicated to coaching and developing team members and the ability to lead complex problem-solving activities and initiatives
- Cultivating collaborative relationships, effectively serve as a partner and consultant to regional leadership and staff, and make valuable contributions to cross-functional teams
- Maintain a robust knowledge base and extensive practical experience in Tesla products, sales processes, and systems
- Proficiency in Microsoft 365 Suite and learning technologies
- Valid driver's license required and valid passport is preferred, up to 75% travel
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.