What are the responsibilities and job description for the Project Manager, Sales Learning & Development position at Tesla Motors, Inc.?
What to Expect
What You'll Do
What You'll Bring
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla's Sales & Delivery Operations team drives critical initiatives that support our mission to accelerate the world's transition to sustainable energy. We are seeking a dynamic and data-driven Project Manager - Sales Learning & Development to lead high-impact programs that improve operational performance and elevate the customer experience across our sales and delivery teams.
This role supports Sales and Delivery Learning and leadership development by using insights, training, and strategic partnerships to fuel frontline excellence. This role may be located at any of our Sales, Service or Delivery locations.
What You'll Do
- Lead cross-functional projects focused on improving sales and delivery performance across North America, using data, field insights, and performance metrics to prioritize and track initiatives
- Partner with local and regional leaders to assess training needs, analyze operational gaps, and define learning strategies aligned with business goals and KPIs
- Design, manage, and deliver high-impact learning interventions, including virtual and in-person training sessions, systems, processes, product knowledge, and customer experience best practices
- Conduct field visits and interviews with customer-facing teams and collaborate with leaders and subject matter experts to gather qualitative insights, validate learning effectiveness, and continuously evolve curriculum based on real-time business needs and customer feedback
- Evaluate learning outcomes using data, feedback loops, and store performance trends; report insights to senior stakeholders and drive adoption of best practices
- Champion a culture of operational excellence by aligning training efforts with customer experience goals, and reinforcing leadership accountability across regions
What You'll Bring
- 5 years of experience in program/project management, learning & development, sales operations, or customer-facing roles, ideally within fast-paced, high-growth environments
- Proven ability to scope, lead, and deliver complex initiatives across teams while balancing both strategic thinking and hands-on execution
- Strong facilitation and coaching skills with experience delivering content across all organizational levels. Exceptional interpersonal, stakeholder management, and communication skills
- Highly analytical and skilled at using data to identify root causes, measure impact, and drive action
- Comfortable working independently and navigating ambiguity with a proactive, solutions-oriented mindset
- Willingness to travel for field visits and training execution, as needed
- Experience with CRM systems and learning management platforms is a plus. Proficient in Microsoft Office; including Excel and PowerPoint is critical. Proficient in Microsoft PowerApps, Power Automate and interpreting data is advantageous
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Medical plans > plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D
- Short-term and long-term disability insurance (90 day waiting period)
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
- Earned Wage Access: Real-time pay access paid daily, subject to eligibility and schedule (applicable for below Sr. Managers levels)
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.