What are the responsibilities and job description for the Product Engineer, Industrial Storage position at Tesla Motors, Inc.?
What You'll Do
- Mine data logged by Tesla's Industrial Storage fleet to define the fingerprint for a failure mode andutilizeTesla automation tools to programmatic diagnosis and react to future occurrences of that failuremode
Troubleshoot and resolve hardware, software, and firmware issues that cause downtime for Tesla's Industrial Storagecustomers
Lead cross-functional efforts to drive actions with manufacturing, design, field service, and the technical support teams asrequiredto systematically prevent known issues from reoccurring
Define the actions that need to be taken by the field service and technical support teams when a specific failure mode occurs, publish those actions in Tesla's Service tools, and develop any specialized trainingrequiredto complete thoseactions
Quantify the benefit of a product or manufacturing improvement opportunity and work with the engineering and manufacturing teams to implement the improvement for existing and future products as appropriate
Provide support on escalated customer cases from around the world to minimize system downtime for Tesla'scustomers
Work with field service and technical support teams to create the documentation and training necessary to commission,operate, repair, and service Tesla's Industrial Storage products installedglobally
What You'll Bring
- Degreein Electrical Engineering, Computer Engineering, Mechanical Engineering, or equivalentexperience
Experience usingSQL andPython for data analysis onvery largedatabases
Strong engineering fundamentals and intuition, applied to firmware/software-enabled systems
Prior experience troubleshooting electrical, system, firmware, or process failure modes
Proven cross-functional leadership and collaborative skills
An excellentattention to detail andan abilityto produce clear and concise written documents and diagrams
Experience with battery systems and power systems is a plus
Experience with managing ormaintainingequipment running Linux based applicationsis aplus
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Salary : $100,160 - $177,480