What are the responsibilities and job description for the Paint Field Technical Specialist position at Tesla Motors, Inc.?
As a Paint Field Technical Specialist, you will leverage your expertise in Paint application, Color matching, Paint Booth setup, troubleshooting, and Quality control. Your passion for the refinish repair process will be instrumental in driving excellence across all repair aspects. We are seeking an individual who possesses strong critical thinking skills, exceptional communication abilities, and the ability to effectively collaborate with technicians, site leaders, engineers, and senior leadership within Tesla.
What You'll Do
- Act as a field-based technical specialist resolving escalations at both Tesla Approved Collision Centers and Tesla Collision Centers
- Identify root causes of field issues and communicate findings effectively to engineering teams
- Address Collision Center concerns promptly and with utmost attention; respond to Toolbox cases, emails, and phone calls
- Conduct training sessions and implement quality assurance activities to continuously enhance customer satisfaction
- Regularly generate detailed reports summarizing activities and key findings
- Utilize a range of hand, power, and shop tools proficiently; adhere to all Tesla safety rules, guidelines, and standards
- Travel up to 50% as required by business needs
What You'll Bring
- Certificate from vocational school in Collision and Paint and 10 years industry experience preferred
- Expertise in Collision Center production refinishing application, paint production optimization, 2 and 3 stage colors, paint booth operation, paint defect troubleshooting, color tinting, and blending
- Proficiency in written and spoken English; strong communication skills
- Strong computer skills - Microsoft office and cloud applications
- Ability to work independently in limited supervision environment and maintain a high level of confidentiality
- Ability to travel locally and nationally to support program needs up to 50% of the time
- Valid Driver's License Required, Capable of lifting 50 lbs. and driving a forklift
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Medical plans > plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D
- Short-term and long-term disability insurance (90 day waiting period)
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Salary : $88,000 - $162,000