What are the responsibilities and job description for the Mobile Tire Service Supervisor position at Tesla Motors, Inc.?
What to Expect
What You'll Do
What You'll Bring
Compensation and Benefits
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
As a Mobile Tire Service Supervisor at Tesla, you will play a crucial leadership role in overseeing our remote service team. Your responsibilities include leading a team of engaged technicians to deliver a superior service experience. Ideal candidates will exhibit both efficiency and dedication to ensure excellent results and operational efficiency.
What You'll Do
- Provide effective supervision, communication, and coaching to technical employees to meet quality and service output goals, maintaining accurate shop records and inventories
- Act as the process leader for shop activities, defining and systematically improving work standards in collaboration with service technicians and the service center team
- Lead, coach, and develop a highly engaged team of technicians by conducting regular one-on-one developmental meetings to facilitate professional growth whilst monitoring training needs and coordinating with the training team
- Collaborate with the Service Manager and key stakeholders to establish targets for quality, speed, and cost aligned with customer and business requirements
- Ensure work standards and engineering procedures are up-to-date, accurate, and adhere to compliance for maximum quality
- Monitor and enforce employee compliance with safety regulations and the service center's safety program, address technical and personnel issues, managing effective scheduling to meet service needs, and ensuring adherence to company policies for vacation and time off
What You'll Bring
- Bachelor's degree, or equivalent professional experience
- Prior leadership experience in a service-focused industry preferred; automotive expertise not required
- Ability to meet deadlines and be accountable for quality/quantity and manage multiple tasks with competing priorities
- Excellent interpersonal and communication skills
- Able to work a flexible schedule, including weekday and weekend overtime
- Foundational computer skills, experience with Microsoft Office required
- Valid driver's license required
Compensation and Benefits
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Medical plans > plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D
- Short-term and long-term disability insurance (90 day waiting period)
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.