What are the responsibilities and job description for the Information Technology System Analyst position at TES?
Position Overview:
We are seeking an experienced and self-driven IT / Systems Analyst to support the ongoing modernization of our business systems across multiple entities. The ideal candidate will have hands-on experience in aerospace or aviation maintenance environments, with strong working knowledge of Quantum ERP and Corridor MRO systems. This role requires a proactive individual who thrives in a fast-paced, entrepreneurial environment, can operate with limited oversight, and takes ownership in driving process improvement, system integrity, and data-driven decision support.
Key Responsibilities
- Serve as the primary system administrator and functional lead for Quantum ERP and Corridor MRO systems.
- Manage user accounts, roles, permissions, and workflow configurations to maintain data integrity and system security.
- Partner with Finance, Operations, Sales, and Supply Chain to document, streamline, and automate end-to-end business processes.
- Develop and maintain custom reports, dashboards, and data extracts to enhance operational visibility and leadership decision-making.
- Proactively identify opportunities for system and process improvements, presenting practical recommendations to management.
- Collaborate with internal IT, cybersecurity partners, and software vendors to ensure secure and compliant data management.
- Troubleshoot and resolve system or user issues in a timely, customer-focused manner.
- Provide training, documentation, and ongoing support to new and existing users.
- Bachelor’s degree in Information Systems, Computer Science, Business, or related field.
- 3–7 years of experience in IT systems analysis or ERP administration, ideally in aerospace, aviation maintenance, or manufacturing.
- Hands-on experience with Quantum Control ERP (Component Control) and/or Corridor MRO software required.
- Strong proficiency in SQL, Excel, and report-building tools; Power BI experience strongly preferred.
- Familiarity with data integration tools, APIs, and middleware.
- Strong understanding of accounting, inventory, and maintenance workflows.
- Proven ability to work independently, prioritize competing tasks, and deliver results with limited supervision.
- Exceptional analytical, troubleshooting, and communication skills, with a focus on cross-functional collaboration.
- Demonstrated ability to thrive in a fast-paced, dynamic environment and adapt to evolving business needs.
Preferred Attributes
- Prior experience supporting FAA, EASA, or AS9110-compliant systems.
- Exposure to Microsoft Azure, O365, and general cloud infrastructure.
- Hands-on experience creating Power BI dashboards and data visualizations a plus.
- Experience with scripting or automation tools (e.g., Python, Power Automate) a plus.
- High personal accountability, strong organizational skills, and a commitment to documentation and continuous improvement.