What are the responsibilities and job description for the Customer Service Representative: Full-Time position at TES Staffing?
Support Specialist
TES Staffing
TES Staffing is proud to partner with our client in the search for a dedicated Support Specialist. This role is ideal for someone who thrives in a fast-paced environment, values teamwork, and takes pride in providing excellent service and support.
We believe in building strong teams made up of problem solvers, clear communicators, and detail-oriented professionals. Our client offers a positive and collaborative work environment where contributions are recognized, growth is encouraged, and support is always available.
Why Work with TES Staffing
At TES Staffing, we are excited to connect talented individuals with companies who value their employees. This position offers not only a chance to showcase your skills but also the opportunity to grow in a supportive, tech-forward, and people-focused workplace.
Benefits Include:Positive work environment where individual and team contributions are recognized
Health benefits
Paid time off
Employee assistance program
401k
Pay range: $18–$20/hr., eligible for overtime
The Position: Support Specialist
We are seeking a highly motivated, organized, and detail-oriented individual to join our client’s team as a Support Specialist. The ideal candidate is service-driven, able to manage multiple priorities, and comfortable working both independently and collaboratively.
Key Responsibilities:
Provide excellent customer service and support to clients, team members, and partners
Handle incoming inquiries via phone, email, and internal systems
Troubleshoot and resolve client issues in a timely manner
Maintain accurate records and documentation
Learn and adapt to company processes, tools, and software
Collaborate with team members to meet deadlines and achieve organizational goals
Work Schedule
This role requires flexibility to work varying shifts Monday through Friday. Scheduled shifts may include:
9:00 AM – 6:00 PM
10:00 AM – 7:00 PM
12:00 PM – 9:00 PM
The Ideal Candidate Will Have:
High school diploma or equivalent (some college preferred)
Minimum of 3 years of client service or support-related experience
Experience with Microsoft Office and general computer use
Strong communication skills, including active listening and clear writing
Ability to resolve client concerns with professionalism and empathy
Excellent organizational skills and attention to detail
Strong problem-solving skills and willingness to learn
Salary : $18 - $20