What are the responsibilities and job description for the OPENING DIRECTOR OF HOSPITALITY & OPERATIONS position at Terry's Soulapolitan?
ABOUT TERRY'S
Terry's is a hospitality-driven dining house where Napoli meets Soul.
Founded by master designer and entrepreneur Terry Corbett, Terry's is an intimate restaurant and cocktail destination inspired by the craftsmanship of Southern Italy and the warmth of Southern hospitality.
Our vision is to create a restaurant that feels timeless—where exceptional food, thoughtful service, elegant design, and genuine hospitality exist in perfect balance.
Every detail is intentional.
From the lighting and music to the pacing of service and presentation of each dish, Terry's is being designed to deliver a refined yet welcoming experience that guests will remember long after the meal has ended.
We believe true hospitality is not simply about service—it is about making people feel seen, valued, comfortable, and cared for.
The restaurant will feature a seasonal farm-to-table menu that seamlessly blends Neapolitan craftsmanship with the richness and soul of Southern cuisine, a farm-to-bar cocktail program rooted in fresh ingredients and artisanal spirits, and a thoughtfully designed dining room that evokes the warmth, intimacy, and timeless elegance of the world's most celebrated hospitality destinations.
THE OPPORTUNITY
This is not a traditional General Manager role.
We are seeking a hospitality leader who understands that excellence is achieved through consistency, attention to detail, graciousness, and an unwavering commitment to the guest experience.
The Opening Director of Hospitality & Operations will work directly with Founder Terry Corbett throughout development, pre-opening, launch, and ongoing operations.
This role is ideal for a hospitality professional who wants to help build an independent New York restaurant with the potential to become a recognized hospitality brand.
The Opening Director of Hospitality & Operations will play a foundational role in shaping the culture, standards, systems, and service philosophy that define Terry's from opening day forward.
RESPONSIBILITIES
• Lead all front-of-house operations
• Develop service standards and guest experience protocols
• Create training programs, operational manuals, and hospitality systems
• Build staffing plans, hiring systems, and onboarding procedures
• Establish labor, scheduling, payroll, and performance management systems
• Oversee reservations, guest relations, and service recovery strategies
• Partner with culinary and beverage leadership to ensure operational excellence
• Assist with pre-opening planning, budgeting, and launch execution
• Maintain a culture of hospitality, professionalism, accountability, and excellence
• Help establish Terry's as a leading hospitality destination in Brooklyn
PREFERRED BACKGROUND
Experience with organizations such as:
• Major Food Group
• Union Square Hospitality Group
• Starr Restaurants
• NoMad Hospitality
• Four Seasons
• Aman Resorts
• Auberge Resorts
• Michelin-starred restaurants
Salary : $125,000 - $150,000