What are the responsibilities and job description for the Host/Cashier position at Terry's Diner?
Job Overview
We are seeking a friendly and enthusiastic Host/Cashier to join our team in a dynamic restaurant environment. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires excellent communication skills and the ability to manage guest interactions efficiently while handling cash transactions.
Duties
- Greet guests warmly upon arrival and assist them with seating arrangements.
- Manage the flow of guests in the restaurant, ensuring timely seating and service.
- Take and process customer payments.
- Handle cash and credit transactions with precision, ensuring all payments are processed correctly.
- Provide information about menu items, specials, and promotions to enhance guest experience.
- Address any guest inquiries or concerns promptly and professionally to ensure satisfaction.
- Maintain cleanliness and organization of the front-of-house area, including menus and waiting areas.
- Collaborate with kitchen staff and servers to ensure smooth service delivery.
- Assist wait staff with bussing tables and/ or customer beverages as needed.
- Answering telephone calls.
Qualifications
- Previous experience in guest services or customer service roles is preferred, particularly in a restaurant or hospitality setting.
- Strong communication skills with the ability to engage positively with guests and team members.
- Familiarity with touch screen POS systems.
- Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
- A passion for food service and hospitality, demonstrating a commitment to providing excellent guest experiences.
- Must be able to work flexible hours, including evenings and weekends as required by the restaurant's schedule.
Join our team as a Host/Cashier where your contributions will help create memorable dining experiences for our guests!
Job Types: Full-time, Part-time
Pay: $11.00 - $13.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $11 - $13