Safety Specialist - Desert Cove

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person’s health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Our mission is to provide extraordinary care by empowered people through exceptional outcomes.

The Safety Specialist assists Terros Health in maintaining a healthy and safe environment for patients, visitors and staff. This position serves as direct support for patients and other patrons within the facility at the Recovery Centers. This position uses superior customer service skills to help mitigate situations that may escalate. This Safety Specialist utilizes advanced crisis intervention techniques to maintain a presence of safety, security, and support to the patients and staff, as well as dissuading undesirable or illegal behaviors in and around the Site. This includes monitoring trends and implementing plans for improvement. This position reports to the Manager of Safety Services.

HOPE ~ HEALTH ~ HEALING

Terros Health made the list!!

"Most Admired Companies of 2020, 2022 & 2023" as awarded by AZ Big Media.

Location: Desert Cove, 10844 N. 23rd Ave, Phoenix, AZ 85029

100% in Office and may travel to other locations as requested

Schedule: 9 am – 6 pm

The duties listed below are intended only as illustrations of the types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this classification.

• Maintains presence in and around the Site to help support safety and security for the patients, visitors, and staff while promoting a culture of safe practices.
• Utilizes advance crisis intervention and customer service skills to de-escalate situations that arise.
• Responsible for the review, compliance and performance improvement of Terros Health and its Safety programs. Ensures that all staff are familiar with the Health & Safety emergency programs procedures and guidelines.
• Ensures a safe work environment by identifying hazards and completing safety inspections as directed including walk-throughs of sites.
• Assists with Health and Safety education and training for Terros Health workforce and patients, such as heat precautions, hazardous waste management, Narcan/opioid awareness/harm reduction, infection prevention/control, CPR, De-Escalation, Safety Data Sheet (SDS), Emergency Preparedness Plan (EPP), and disability services.
• Coordinates with site leadership the execution and maintaining up-to-date documentation records of safety drills performed in assigned sites.
• Works to develop and maintain a welcoming environment in and around the Site.
• Coordinates with the site leadership to resolve on-site complaints related to health and safety.
• Maintains, organizes, stores and prepares sites First Aid Station (AED/First Aid Kit/Blood Borne Pathogen Kit/Emergency Flashlight/SDS/EPP) ensuring all sites have proper supplies and inspected for use
• Work to minimize risks and ensure compliance with safety regulations, policies, procedures and guidelines
• Proactively engages with individuals in and around the Site to identify and mitigate potential escalations
• Serves as point of contact with law enforcement and first responders when necessary
• Participate in staff meetings, trainings, and other activities as required.
• Performs other duties as required and special projects as assigned.

Apply with your resume at www.terroshealth.org

Benefits:

• Multiple medical plans - including a no premium plan for employees and their families
• Multiple dental plans - including orthodontia
• Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
• 4 Weeks of paid time off in the first year
• Wellness program
• Pet Insurance
• Group life and disability insurance
• Employee Assistance Program for the Whole Family
• Personal and family mental and physical health access
• Professional growth & development - including scholarships, clinical supervision, and CEUs
• Tuition discounts with GCU and The University of Phoenix
• Working Advantage - Employee perks and discounts
  • Gym memberships
  • Car rentals
  • Flights, hotels, movies and more
• Additional language pay differential

• High school diploma/GED or associate’s degree, preferably in a safety related field
• Minimum of 1 year of experience working in the behavioral/medical health field
• Training preferred – OSHA 10, NIMS and FEMA
• Skills preferred/required – Microsoft Word, Excel, PowerPoint, Outlook, electronic medical record, NextGen preferred
• Interpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members.
• Bi-lingual English/Spanish strongly preferred.
• Must have a valid Arizona driver’s license, be 21 years of age with a minimum of 3 years driving experience, and meet requirements of Terros Health’s driving policy
• Must pass a TB test, a criminal background check and drug test
• Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role

Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.