What are the responsibilities and job description for the Shop & Field Service Technician position at Terrica Corporation?
The Shop & Field Service Technician is responsible for assembling, installing, testing, commissioning, troubleshooting, maintaining, and repairing power generation equipment in both the shop and at customer locations. This position performs mechanical and electrical work, conducts operational testing, diagnoses equipment failures, and provides technical support to customers while ensuring equipment meets company quality standards and customer expectations. The technician works independently and as part of a team to complete shop production, field service, startup, commissioning, preventative maintenance, emergency repairs, and after-sales support. This position is considered safety-sensitive and requires employees to safely perform all essential job functions in accordance with Company policies and safety procedures
Roles & Responsibilities
- Install mechanical and electrical components, assemblies, and subassemblies according to drawings, specifications, and company standards.
- Assemble and install power generation equipment and related systems.
- Perform mechanical alignments, electrical wiring, and system integration.
- Verify proper fit, function, and quality of completed installations.
- Read and interpret blueprints, schematics, wiring diagrams, service manuals, and engineering drawings
- Diagnose mechanical, hydraulic, diesel engine, electrical, and control system failures.
- Troubleshoot equipment using diagnostic software, OEM tools, multimeters, oscilloscopes, voltmeters, ammeters, and other testing equipment.
- Repair or replace defective components.
- Perform adjustments and corrective actions to restore equipment to proper operating condition.
- Support retrofit projects, upgrades, and equipment modifications
- Perform startup, commissioning, operational verification, and functional testing of power generation equipment.
- Monitor operating parameters using gauges, meters, and diagnostic software.
- Verify equipment performance meets customer specifications and company quality standards.
- Record test results, inspections, observations, and corrective actions.
- Troubleshoot issues discovered during testing and commissioning.
- Travel to customer locations to perform installation, maintenance, inspections, diagnostics, repairs, commissioning, and emergency service.
- Perform preventative maintenance and equipment inspections.
- Provide technical support and troubleshooting during equipment outages.
- Respond to customer service requests in a professional and timely manner.
- Represent the company professionally while working at customer sites.
- Communicate equipment conditions and repair recommendations with customers.
- Provide basic operational training on equipment use and maintenance.
- Answer customer questions and escalate issues when necessary.
- Maintain a high level of customer satisfaction through quality workmanship and professionalism.
- Complete service reports, inspection reports, commissioning documents, maintenance records, and production paperwork accurately and on time.
- Maintain records of repairs, parts usage, inspections, and service activities.
- Communicate technical issues and repair requirements with supervisors, engineering, production, and other departments.
- Follow all company safety policies and OSHA requirements.
- Maintain clean, organized, and safe work areas.
- Properly maintain tools and equipment.
- Identify opportunities for process improvements and increased efficiency.
- Support team members through knowledge sharing and training.
- Perform additional duties as assigned.
- Perform other duties as assigned by the supervisor or management team.
- Adhere to and promote safe work practices at all times.
- Maintain a clean, organized, and hazard-free work environment.
- Lead by example in upholding all safety policies and procedures.
Education & Experience
- High school diploma or equivalent required.
- Technical or vocational education in mechanical, electrical, diesel, industrial maintenance, or related field preferred.
- Experience working with power generation equipment, industrial equipment, diesel engines, hydraulics, or field service preferred.
- Previous experience in mechanical assembly, electrical troubleshooting, equipment testing, or industrial maintenance preferred.
- Field service experience is a plus.
Specific Skills
- Strong mechanical and electrical aptitude.
- Knowledge of diesel engines, hydraulic systems, electrical systems, and power generation equipment.
- Ability to diagnose and troubleshoot mechanical and electrical failures.
- Ability to read and interpret: Blueprints, Schematics, Wiring diagrams, Engineering drawings, Service manuals
- Experience using: Multimeters, Oscilloscopes, Voltmeters, Ammeters, Measurement devices, OEM diagnostic software
- Ability to operate hand tools, power tools, pneumatic tools, and specialty equipment.
- Strong problem-solving and analytical skills.
- Excellent organizational and documentation skills.
- Strong communication and customer service skills.
- Ability to work independently with minimal supervision.
- Ability to work effectively in a team environment.
- Strong work ethic and commitment to safety.
- Effective time management and job planning skills.
- Basic computer proficiency.
Benefits
- Medical, Dental and Vision Coverage, including FSA/HAS
- Company – Paid Life Insurance and Long – Term Disability
- 401K
- Employee Referral Program
- Paid Holidays and PTO
- Training
- Opportunities for Growth
- And more!
10 years as the North American leader in oilfield equipment innovation and manufacturing, with 3 facilities across the U.S. and Canada, is not only a testament to our customers, but a commitment to the team of people who work here every day. The people who work at Propell come here, learn here, and stay here for many years. It is this collective expertise and a never-ending pursuit of improvement through teamwork that gives our company a proven ability in everything we do.
If you or someone you know is looking for a new opportunity, apply online at careers@propell.com
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants who require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, or O.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Propell American LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws.
Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment
ADA STATEMENT
Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this position.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Shop Hours: Monday - Friday 6:00AM - 6:00PM
Travel Hours: 7 days straight and hours will vary based on the job.