Human Resources Coordinator - Primm Valley Casino Resorts

Position Summary

Primm Valley Casino Resorts is seeking a detail-oriented and service-focused Human Resources Coordinator to provide administrative and operational support for the Human Resources Department. This position plays a vital role in supporting the full employee lifecycle, including recruitment, onboarding, employee records management, compliance, training, and employee engagement initiatives.

The Human Resources Coordinator serves as a trusted resource for team members while helping ensure compliance with company policies, federal and state employment laws, and Nevada gaming regulations. The ideal candidate thrives in a fast-paced hospitality environment and is committed to delivering exceptional internal customer service while supporting the resort's culture and business objectives.

Essential Duties and Responsibilities:

Recruitment & Onboarding

• Coordinate recruitment activities, including posting job openings, scheduling interviews, and communicating with candidates throughout the hiring process.
• Prepare offer letters, background check documentation, and pre-employment paperwork.
• Conduct new hire orientation and facilitate the onboarding process to ensure positive employee experience.
• Ensure all required hiring documents, employment forms, and compliance paperwork are completed accurately and in a timely manner.
• Assist with employment verifications and onboarding follow-up activities.

Human Resources Administration

• Maintain accurate employee personnel files and electronic HRIS records.
• Process employee status changes, transfers, promotions, wage adjustments, and separations.
• Track employee badges, gaming licenses, certifications, and other required credentials.
• Assist with HR reporting, document retention, and departmental recordkeeping.
• Support payroll by ensuring employee information is complete and accurate.

Employee Relations & Team Member Support

• Serve as a first point of contact for employee questions regarding company policies, procedures, benefits, payroll, and HR programs.
• Assist with employee recognition, engagement activities, wellness initiatives, and special events.
• Support HR leadership with employee relations matters, investigations, and documentation.
• Maintain strict confidentiality when handling sensitive employee information.

Compliance & Training

• Assist in ensuring compliance with federal, state, and local employment laws and company policies.
• Maintain records required by Nevada gaming regulations and licensing requirements.
• Coordinate required compliance training, new hire training, and annual certification programs.
• Support internal audits, regulatory reviews, and HR compliance initiatives.

General Administrative Support

• Prepare HR correspondence, reports, presentations, and other departmental communications.
• Assist with recruiting events, job fairs, career outreach, and employee appreciation programs.
• Order and maintain HR office supplies and departmental materials.
• Perform other duties and special projects as assigned.

Qualifications

• Human Resources equivalent experience may be considered.
• One (1) to three (3) years of Human Resources, administrative, hospitality, or customer service experience preferred.
• Working knowledge of Human Resources principles, employment laws, and HRIS systems.
• Experience in hospitality, gaming, hotel, or resort operations is preferred.
• Strong organizational, multitasking, and time management skills.
• Excellent verbal, written, and interpersonal communication skills.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and Teams.
• Ability to exercise sound judgment, maintain confidentiality, and handle sensitive information with professionalism.
• Ability to work independently while contributing effectively as part of a collaborative HR team.

Physical Requirements

• Ability to sit, stand, and walk for extended periods throughout the workday.
• Ability to move through multiple resort facilities as needed.
• Ability to lift and carry up to 20 pounds occasionally.
• Ability to use standard office equipment, including computers, printers, and telephones.
• Ability to occasionally work flexible hours, including evenings, weekends, and holidays, based on business needs.

Key Competencies

• Outstanding Customer Service
• Professionalism and Integrity
• Confidentiality and Discretion
• Organization and Attention to Detail
• Effective Communication
• Time Management and Prioritization
• Teamwork and Collaboration
• Problem Solving and Critical Thinking
• Adaptability in a Fast-Paced Environment
• Initiative and Accountability

Work Environment

• Work is performed in both office and operational areas of the resort.
• Position requires frequent interaction with employees, guests, and management throughout the property.
• May require walking between multiple buildings and departments across the resort.
• May occasionally work evenings, weekends, and holidays based on business needs.
• Due to the nature of casino operations, team members may be exposed to secondhand tobacco smoke while working in or traveling through gaming areas.
• Work environment may include exposure to moderate noise levels and varying temperatures depending on the work location.