What are the responsibilities and job description for the M365 Technical Consultant position at Terrestris LLC?
Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We can help! We are seeking a Technical Consultant to support the Internal Revenue Service (IRS), Information Technology (IT), Enterprise Operations, IRS Web Infrastructure Services, and M365 Program Management Branch. This is a remote position.
I’ve never heard of Terrestris. What do you do?
At Terrestris, we leverage technology to create better mission outcomes through better human performance. We form strong client and team relationships through transparency and strive to create an environment where our team can let their excellence shine through. By finding, developing, and incorporating new ideas, we provide memorable services. Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary value to the American people by helping the Government become more efficient and effective.
So, what will the Technical Consultant at Terrestris do?
In support of the IRS M365 Cloud Program Management Office, the Technical Consultant will provide operational troubleshooting across OneDrive, Teams, SharePoint, retention, backups, POCs and pilot testing.
What does a typical day look like for the Technical Consultant?
You Will
You might be the professional we’re looking for if you have: Authorization to work in the United States permanently without sponsorship.
We offer outstanding benefits including health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category.
Terrestris is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Applicants must be authorized to work in the U.S.
DILBERT © 2018 Scott Adams. Used By permission of ANDREWS MCMEEL SYNDICATION. All rights reserved.
I’ve never heard of Terrestris. What do you do?
At Terrestris, we leverage technology to create better mission outcomes through better human performance. We form strong client and team relationships through transparency and strive to create an environment where our team can let their excellence shine through. By finding, developing, and incorporating new ideas, we provide memorable services. Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary value to the American people by helping the Government become more efficient and effective.
So, what will the Technical Consultant at Terrestris do?
In support of the IRS M365 Cloud Program Management Office, the Technical Consultant will provide operational troubleshooting across OneDrive, Teams, SharePoint, retention, backups, POCs and pilot testing.
What does a typical day look like for the Technical Consultant?
You Will
- Troubleshoot M365 IRWorks incident and task tickets (P1–P4).
- Monitor M365 services and end-user data retention requirements.
- Support, configure, and maintain tenant and backup solutions for OneDriv.
- Create and maintain reference materials (FAQs, knowledge articles, iTrain)
- Ensure all processes, plans, schedules, and written documents are completed timel.
- Provide bi-weekly status reports (schedule, deliverables, risks, mitigations, accomplishments, etc.).
- Provide monthly consolidated status report on overall health of M365 team, seeking inputs from the Software Developer and Architecture Consultant.
You might be the professional we’re looking for if you have: Authorization to work in the United States permanently without sponsorship.
- Extensive working knowledge of SharePoint Online Administration.
- Experience with:
- Tenant architecture
- Power Platform setup
- Purview/Defender/Copilot/Loop
- SharePoint on-prem and SPO integration
- MS-102 — Microsoft 365 Administrator Associate; ITIL® 4 Foundation
We offer outstanding benefits including health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category.
Terrestris is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Applicants must be authorized to work in the U.S.
DILBERT © 2018 Scott Adams. Used By permission of ANDREWS MCMEEL SYNDICATION. All rights reserved.
