Customer Support - Forklift

Position Summary

JOB DESCRIPTION

Reporting to the Manager of MAS Warehouse in Pharr, TX, the labor claims support position will support the logistics department by being responsible for organizing and providing efficient transportation solutions for the crossing of cores and labor claims. A great asset for this position will be their ability to track and monitor multiple processes within the department. The labor claims support personnel will have great record-keeping abilities and a customer-oriented approach.

Responsibilities

• Process and manage daily labor claims (LC), including receiving shipments from carriers, separating materials, verifying documentation, and entering data into internal systems.
• Coordinate core inventory activities, including identifying, tracking, counting, and documenting core purchases and returns while ensuring accuracy and compliance.
• Schedule and manage core returns, prepare Bills of Lading (BOLs), and validate shipment documentation using internal systems such as the Oracle Service Request Portal.
• Safely operate a forklift to load, unload, move, and organize materials within the warehouse while adhering to all safety protocols and guidelines.
• Maintain accurate inventory records by labeling, counting, and tracking materials using Excel and internal databases.
• Collaborate with warehouse and logistics teams to meet daily operational goals and ensure efficient and timely shipment processing.
• Respond to internal and external inquiries regarding shipments, unit tracking, and logistics processes, ensuring clear and timely communication.
• Support warehouse organization, maintain a clean work environment, and contribute to continuous improvement of logistics procedures and policies.

• Minimum Qualifications
• Strong organizational, multitasking, and problem-solving abilities
• Proficiency in Microsoft Office, especially Excel and Word
• Excellent communication and interpersonal skills
• Ability to work independently and make sound decisions
• Previous experience in logistics, transportation, or warehouse operations preferred
  
  

About Us

About Us:

For over 35 years, TERREPOWER (formerly BBB Industries) has been a leader in sustainable manufacturing, driving the circular economy by extending the life of essential products in the automotive and industrial markets.

Founded in 1987 in Daphne, Alabama by the Bigler family, TERREPOWER began as a small regional remanufacturer of starters and alternators. Our commitment to quality and innovation quickly earned us a reputation as a trusted name in the automotive industry.

Recognizing new challenges and opportunities, in 2019 we set our sights on EV battery upcycling-addressing one of the industry’s most pressing issues. Our engineering team pioneered solutions to extend EV battery life, pushing the boundaries of sustainable innovation.

Recognizing that demand for solar panels would exceed availability and 100,000 tons of waste would potentially go into landfills by 2035, our team searched for an innovative way to upcycle solar panels. With an eye on the future, we developed ways to upcycle solar panels.

Rooted in family and community values, we’re proud to have second-generation employees contributing to our legacy. Backed by Clearlake Capital, we’ve expanded our footprint into Europe with facilities in Spain, Italy, Denmark, Germany and Poland. We now sustainably manufacture and supply an assortment of nondiscretionary repair parts across more than 90 countries.

As we move forward under the TERREPOWER name, we remain committed to the same values that have always defined us: entrepreneurship, teamwork, customer-centered, sustainability, safety.

Why Join Us?

When you join our team, you become part of a company that is redefining how essential products are made, reused and repurposed to reduce waste and maximize resources.

Here’s What Sets Us Apart

• Purpose-Driven Work – Every day, your work will contribute to extending the useful life of essential products, keeping vehicles on the road and critical systems running.
• Innovative Mindset – We encourage creative problem-solving and bold ideas to push the boundaries of what is possible.
• Global Reach, Local Impact – With operations in North America and Europe, we have a global presence but remain deeply connected to the communities we serve.
• Growth & Development – Whether you’re on the production floor, in engineering, or part of our corporate team, we invest in your success through training, mentorship, and career advancement opportunities.
• A Culture of Collaboration – Rooted in teamwork and shared values, our employees work together to tackle challenges and drive meaningful change.
  
  

TERREPOWER is an Equal Opportunity Employer. We are committed to fostering an inclusive, diverse, and equitable workplace. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, sex, pregnancy, age, veteran status, religion, national origin, genetic information, disability unrelated to the ability to perform a job, sexual orientation, or transgender status to the extent protected by law. We believe that diversity drives innovation and success.