Service Drive Porter

PURPOSE OF JOB:

This position is responsible primarily for parking and transporting vehicles from place to place. The porter is also responsible for cleaning vehicles, performing light maintenance, parts distribution, retail trade acceptance, and other miscellaneous tasks requested by managers.

JOB DUTIES:

Operations

• Accept and inspect new and retailer trade vehicles brought into the dealership, noting and reporting any damages from transit.
• Assign stock numbers to each new vehicle, notate the stock number on the vehicle window, and ensure proper keys are placed in the vehicle and tagged.
• Move and park vehicles as needed in inventory, new vehicle stock, or in the service area.
• Transport retailer trade vehicles to other retail facilities as needed.
• Wash, wax, and maintain vehicle cleanliness.
• Ensure all newly sold vehicles are clean and have a full tank of gas prior to delivery to customer.
• Transport service or repair customers to their destination as needed.
• Assist with the cleanliness and appearance of the retail facility.

General

• Prompt and regular attendance.
• Perform other appropriate duties as may be assigned by Management.
• Travel as business needs may require.

Quality & Continuous Improvement

• Personally commit to quality in all aspects of work.
• Provide World Class Customer Service for internal and external customers.
• Participate in and promote the established Quality Improvement Process (QIP) for continuous improvement.
• Participate on teams to research, measure, and correct problems and to strive for process improvement.
• Communicate and exemplify the Company's Mission Statement, Vision Statement, Values, and Philosophy.

Full-Time Employee Benefit Options Include:

• Health, Dental, & Vision Insurance
• 401(k) Retirement Savings Plan with Company Match, including Roth option
• Flexible Spending Accounts and/or Health Savings Accounts, including potential for company contributions based on annual health risk assessments
• Life and Accidental Death & Dismemberment Insurance
• Short- and Long-Term Disability Insurance
• Supplemental Voluntary Insurance Policies with options for Critical Illness, Hospital Indemnity, and Accidents
• Paid Time Off for Vacation, Sick, and Holidays
• Employee Assistance Program (EAP)

This does not necessarily list all responsibilities, duties, requirements, or efforts associated with the job. While this list is intended to be an accurate reflection of the job, the company reserves the right to review and modify the functions, duties and requirements of the job or to require that additional or different tasks be performed as circumstances or business needs require.

Education:

• High school diploma/equivalent is minimally required.

Other Knowledge, Skills, Abilities & Competencies:

• Must possess a thorough knowledge of customer service excellence and effectively interact with customers.
• Must maintain a positive attitude and willingness to learn in a fast-paced automotive sales environment.
• Strong communications skills.
• Strong attention to details.
• Must be at least 18 years of age.
• Must be able to drive and operate both automatic and standard-transmission vehicles.
• Must possess and continuously maintain a valid drivers license with an acceptable driving record.