What are the responsibilities and job description for the Director, Microsoft 365 (Modern Work & AI Enablement) position at Terracon?
Job Description
We’re seeking a Director of Microsoft 365 to own the strategy, governance, and business value realization of our Modern Work stack—SharePoint, Teams, Microsoft 365 Copilot, Power Platform, Microsoft Graph, and Microsoft Fabric. This leader will turn collaboration and AI into a measurable competitive advantage by combining strong product management, change leadership, and risk-aware governance. You will be supported in your role with peers in Information Security, Data Governance, AI Services, Operational Excellence, Infrastructure, Training, and Operations.
What You’ll Do (responsibilities)
Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 7,000 curious minds focused on solving engineering and technical challenges from more than 180 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon’s growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace.
Terracon’s vision of “Together, we are best at people” is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs.
EEO Statement
Terracon is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.
We’re seeking a Director of Microsoft 365 to own the strategy, governance, and business value realization of our Modern Work stack—SharePoint, Teams, Microsoft 365 Copilot, Power Platform, Microsoft Graph, and Microsoft Fabric. This leader will turn collaboration and AI into a measurable competitive advantage by combining strong product management, change leadership, and risk-aware governance. You will be supported in your role with peers in Information Security, Data Governance, AI Services, Operational Excellence, Infrastructure, Training, and Operations.
What You’ll Do (responsibilities)
- Strategy & Roadmap: Define and maintain product roadmaps for SharePoint, Teams, Copilot, Power Platform, Graph integrations, and Fabric aligned to key business indicators.
- Governance: Establish and run M365 governance (information architecture, sensitivity labels/DLP, conditional access guardrails, site/team lifecycle, external sharing, app governance).
- AI Enablement: Lead safe, value-focused Copilot adoption—use-case playbooks, prompt patterns, metrics, ethics/guardrails, and model/version governance in partnership with Security & Legal.
- Adoption & Change: Stand up an M365 Center of Excellence; build a champions community; deliver training and communications; remove friction through templates and blueprints.
- Operations: Implement content lifecycle and records practices; standardize provisioning; drive automation with Power Platform; oversee service runbooks and incident playbacks.
- Data & Analytics: Partner with Data Governance to define Fabric workspaces, roles, and reusable data products; ensure self-service BI operates within policy.
- Value Management: Instrument usage and business outcomes; publish executive dashboards; manage a backlog tied to value hypotheses and realized benefits.
- Stakeholder Leadership: Build trusted partnerships across Infrastructure/Security, HR, Legal, and business units; run intake and prioritization forums.
- 10 years in modern workplace/productivity platforms with 5 years leading cross-functional programs or product management.
- Demonstrated leadership in at least two core areas: SharePoint information architecture, Teams governance/adoption, Power Platform Center of Excellence, Copilot/AI enablement, or data/BI (Fabric/Power BI).
- Strong grasp of M365 security/compliance (sensitivity labels, DLP, conditional access), lifecycle/records, and external sharing models.
- Proven track record driving change at scale (training, comms, champions) with telemetry-based decision-making.
- Excellent stakeholder management; clear communicator from executive to maker level.
- Experience building or running an M365 Center of Excellence.
- Exposure to Microsoft Graph connectors/enterprise search and Fabric administration/roles.
- Certifications (e.g., SC-400, MS-700, PL-200/PL-600, DP-500) or equivalent experience.
- Governance coverage: XX% content labeled; Data Loss Policy implementation/adoption; reduction in over-permissive sharing.
- Adoption & productivity: increases in active usage by workload; reduced time-to-find; automation cycle-time reduction.
- Risk posture: decreased shadow app/OAuth risk; strengthened conditional access posture; improved lifecycle hygiene.
- Value realization: documented use cases with measured time/cost/risk outcomes; retirement of redundant tools.
- Bachelor’s degree in Business Administration, Information Technology, or technical field such as Engineering or Geology and a minimum of 10 years’ related experience. Or, in lieu of a degree, a minimum of 14 years’ related experience.
- Valid driver’s license with acceptable violation history.
Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 7,000 curious minds focused on solving engineering and technical challenges from more than 180 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon’s growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace.
Terracon’s vision of “Together, we are best at people” is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs.
EEO Statement
Terracon is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.