What are the responsibilities and job description for the Resource Coordinator/Dispatcher/Project Assistant position at Terracon Consultants, Inc.?
Job Description
General Responsibilities:
Coordinate and support project execution by scheduling staff and resources, managing project documentation, tracking deliverables, and serving as a central point of communication. Ensure projects are staffed efficiently, information flows accurately, and clients receive consistent, highquality service.
Coordinate and dispatch appropriately trained employees and equipment to project sites.
- Manage incoming service requests and prioritize projects based on urgency, scope, and schedules.
- Support project coordination activities including scheduling, document control, tracking timelines, and monitoring deliverables.
- Provide regular project updates to project/program leaders, including status, timelines, and coordination of financial or administrative inputs.
- Assist with project quality, consistency, and client communications to ensure a positive client experience.
- Follow safety guidelines, participate in pre-task planning, and report safety concerns.
- Maintain quality standards across all projects.
- Perform other duties as assigned.
- High school diploma or equivalent.
- Minimum of 3 years of relevant experience in dispatching, administration, or project coordination.
- Proficient in Microsoft Office, scheduling systems, and general business technology.
- Strong time management, communication, negotiation, and interpersonal skills.
- Valid driver's license with acceptable driving history.
- Associate degree in project management, business management, or human resources.
- Completion of Terracon IIF Safety Leadership and Resource Manager training within one year of role entry.
About Terracon
Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 8,000 curious minds focused on solving engineering and technical challenges from more than 200 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon's growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace.
Terracon's vision of "Together, we are best at people" is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs.
EEO Statement
Terracon is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.