What are the responsibilities and job description for the Federal Work Study Student Worker position at Terra State Community College?
POSITION SUMMARY:
The student worker will answer the telephones and assist students with basic questions. Assist in making calls to students using a script provided to them. Filing and scanning of documents, assembly of folders or other information as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Assist the Financial Aid personnel with the following items:
• Answer phone
• Answer basic Financial Aid questions
• Direct student to the appropriate person for assistance
• Filing
• Scan documents
• Assist with division front desk
• Assist students with Financial Aid computer use
• Other duties as assigned
OTHER SKILLS AND ABILITIES:
• Computer use and willingness to learn more
• Positive attitude
• Basic Customer Service skills
• Dependable
• Ability to work in a team environment
• Ability to follow instructions
• Ability to learn new processes
REQUIRED EDUCATION AND/OR WORK EXPERIENCE:
Must be a Terra State Community College student enrolled in a minimum of six credit hours per term and have a minimum 2.0 GPA.
Salary : $11