What are the responsibilities and job description for the Front Desk Coordinator position at Terra Green Landscapes Inc?
Description
- Do you have a warm personality that is clearly evident during in-person interactions with visitors or clients calling in?
- Do you thrive in a warm and positive environment where there is a defined process and your role requires someone with a friendly and approachable style?
- Are you naturally efficient and able to juggle multiple tasks simultaneously while maintaining high standards for accuracy and follow through?
Terra Green is a growing, full-service landscape company providing comprehensive services—including commercial landscape maintenance, design-build, irrigation, and enhancements—across the Charlotte-metro region.
We are seeking a Front Desk Coordinator to be the welcoming and professional first impression of our company. This highly organized, detailed, and personable individual will manage all incoming communications and visitors. Key responsibilities include professionally greeting and directing clients, vendors, and applicants; managing essential office organization, including filing and scheduling services; and playing an instrumental role in enhancing our positive company culture and services. This is a full-time position.
Responsibilities
- Greet, assist guests, and handle walk-in visitors promptly and courteously
- Answer and direct calls, take messages, and resolve customer inquiries and feedback efficiently and courteously
- Oversee office upkeep by ordering supplies, managing the office supply budget, maintaining a neat and organized front office area, and keeping storage closets orderly
- Order and maintain inventory of kitchen and cleaning supplies
- Ensuring filing systems are up to date
- Schedule, modify, and manage specified service appointments to ensure timely and efficient operations
- Handle incoming and outgoing mail, sorting and distributing correspondence
- Assist departments with administrative tasks, receiving and logging deliveries
- Perform general clerical tasks such as filing, photocopying, scanning, and updating records
- Assist in the preparation of new hire orientation as needed
- Handle vehicle registrations and related documentation at the DMV for company vehicles
- Assist accountant with accounts receivable and by reconciling corporate credit cards
- Processing payments, verifying insurance, or handling check-ins/check-outs
- Assist with company events and initiatives as needed
Requirements
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Ability to work individually and as a team
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic accounting software, QuickBooks preferred
- Attention to detail and accuracy in data entry and financial reconciliation
- Ability to handle confidential information with professionalism
- Strong customer service skills and a friendly, professional demeanor
- Valid driver’s license
- Ability to lift to 25 pounds (for office supply and delivery handling)
- Reliable attendance and punctuality
- Bi-lingual preferred but not required
Education: Associate’s degree in business administration, Office Management, or a related field required (or equivalent combination of education and experience)
Experience: 1–3 years of administrative, clerical, or front desk experience preferred
Benefits:
- Signing Bonus
- Health Benefits (Health, Dental, Vision, Life)
- Paid Holidays
- Paid Vacation
- Learning Opportunities
- Computer
- Referral Bonus
- Incentive Pay
- Excellent Work Culture and Environment
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