Behavioral Health Technician (Day Shift- Outpatient)

We are building our team at our new Corona Location! We are hiring for Day shift 8-4:30 pm M-Fr, Full Time and Per-Diem. This Behavioral Health Technician will support our New Corona Outpatient site. They will oversee the front desk, welcome clients, lead educational groups, support the site operations (cleaning, managing schedules), and help the operations run smoothly.

Terra Behavioral Health is building something different — a modern behavioral health platform grounded in integrity, human connection, and operational excellence. We’re clinician-led and founder-driven, combining deep clinical roots with disciplined, scalable systems that honor both people and performance.

The Opportunity

As a Behavioral Health Patient Care Technician, you will have a meaningful impact every single day. You will help clients feel safe and grounded, support a therapeutic environment where healing can take place, and work alongside clinicians, nurses, and leaders who value your voice and contribution.

If you are someone who loves helping others, thrives in a team environment, and takes pride in being reliable, empathetic, and calm under pressure — this role is an excellent fit.

This is more than a support role. This is an opportunity to be part of building a modern, client-centered model of residential behavioral health care.

What You’ll Do

Our Behavioral Health Patient Care Technicians are essential to this mission. You are the steady presence our clients depend on, the eyes and ears of the milieu, and a core part of a team that believes in dignity, respect, and compassionate structure.

Support a Safe, Therapeutic Environment

· Maintain a structured, welcoming, trauma-informed milieu where clients feel respected and cared for.

· Build rapport rooted in compassion, boundaries, and consistency.

· Model emotional regulation and help clients navigate vulnerable moments.

· Support client’s attendance and participation in their daily programming, encourage growth, build confidence, emphasize personal autonomy, and maintain positive regard.

Client Observation & Support

· Perform scheduled rounds, observe client behavior, and promptly report changes or concerns to clinical and nursing staff.

· Support clients through daily routines, coping skills, and treatment expectations.

· Provide crisis support, redirection, and grounding interventions as needed.

· As needed: Driving responsibilities including patients to appointments, pick up pharmacy items, or other needs as directed.

Team Collaboration

· Partner with therapists, nurses, and leadership to ensure cohesive and integrated client care.

· Participate in shift handoffs, daily updates, and team communication practices that ensure continuity and safety.

Documentation & Accountability

· Complete clear, accurate documentation including observation notes, incident reports, and milieu logs.

· Follow all Terra policies, state regulations, and safety protocols with consistency and attention to detail.

Operational & Program Support

· Support welcoming patient admission process including room preparation/housekeeping (as needed), thorough orientation, and peer introductions.

· Promptly respond to patient needs questions and support patient discharges.

· Support medication observation processes as required.

Housekeeping Duties

· Clean and sanitize client bedrooms, bathrooms, common areas, offices, and staff spaces as outlined in shift duties

· Follow infection control, safety, and facility protocols consistently.

· Ensure spaces are orderly, calm, and welcoming.

· Assist with laundry, linens, and supply restocking as needed.

· Identify maintenance or safety concerns and report them promptly.

· Support room readiness for admissions, discharges, and inspections.

Culture Contribution

· Help build a culture that is safe, supportive, accountable, and aligned with Terra’s values.

· Bring a positive, collaborative spirit and a willingness to learn, grow, and contribute to a high-performing team.

· Embody Terra’s values — truth, integrity, humility, and heart — in every interaction.

· Contribute ideas and observations that strengthen our systems and elevate the care we deliver.

What You Bring

· High school diploma or equivalent

· Valid Driver’s License & willingness to complete Defensive Driving Course

· 1 year experience in behavioral health, residential, hospital, or social services environment

· CPR Certified or willing to be CPR certified prior to start date

· Associates’ or Bachelor’s in psychology, social work, or related field (preferred)

· Ability to stay calm, grounded, and compassionate in challenging or crisis situations

· Reliable, punctual, and committed to consistency — clients feel safe because YOU are steady

· Alignment with Terra’s values: integrity, transparency, humility, accountability, and heart

How we work at Terra

· We move with urgency, clarity, and intention.

· We lead with truth — even when it’s uncomfortable.

· We honor clinicians and protect clinical integrity.

· We operate with accountability and follow-through.

· We build systems that are agile, disciplined, and built to scale.

· We choose high performance AND humanity.

· We solve problems together — no egos, no silos.

Ideal candidate- patient care technician - mental health - substance use- advocacy - treatment support - behavioral health technician - wellness technician - residential technician

Pay: $19.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $19 - $22