What are the responsibilities and job description for the Merchant Services Associate Intern position at Terminals Plus Etc?
Company Description Terminals Plus Etc provides merchant processing solutions designed to help businesses accept payments efficiently and cost-effectively. The company offers highly competitive processing rates, next-day funding, and support for eCommerce and wireless payment solutions. Clients benefit from free terminal placement and free POS systems, making it easier to modernize payment infrastructure with minimal upfront costs. Terminals Plus Etc focuses on practical, reliable services that support business growth and smooth transaction experiences.
Role Description This on-site Merchant Services Associate Intern role is based in Alpharetta, GA. The intern will support day-to-day merchant account operations, including assisting with onboarding new clients, updating account information, and preparing documentation for payment processing solutions. Responsibilities may include helping analyze processing rates, researching payment technology options, and supporting the setup of terminals and POS systems. The intern will also assist with basic customer service tasks, such as responding to inquiries, gathering requirements, and coordinating with internal teams. This internship is designed to provide hands-on experience in merchant services, payments, and business operations.
Qualifications
- Interest in payments, merchant services, or financial technology, with a willingness to learn about processing rates, funding timelines, and eCommerce solutions.
- Strong analytical and research abilities, including comfort working with numbers, basic data review, and problem-solving for client needs.
- Effective written and verbal communication skills for interacting with clients and internal teams and documenting processes clearly.
- Attention to detail and organizational skills to manage multiple tasks, maintain accurate records, and follow structured procedures.
- Proficiency with common office software (e.g., spreadsheets, word processing, email tools); familiarity with POS or payment systems is a plus.
- Ability to work collaboratively on-site in Alpharetta, GA, with a professional, customer-focused mindset.
- Currently pursuing or recently completed coursework in Business, Finance, Information Systems, or a related field is preferred.