AI Content Designer

Our Company

At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and their customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

What You’ll Do

We are seeking an experienced AI content designer to join our Content team. The role requires a combination of technical knowledge, content design expertise, and design thinking to create experiences and systems that enhance interactions with our AI products for data scientists and business analysts.

• Design and optimize enterprise-grade AI conversational experiences that map to real workflows and goals
• Develop and refine model behavior for large language models to ensure AI responses are accurate, on-brand, and effectively address user intent.
• Partner with Product, Engineering, Design, and Data Science to align on unified goals, successfully advocating for user-centric conversational solutions while balancing technical and business requirements.
• Conduct research and experimentation to uncover effective patterns of human-AI collaboration, create evals and test prompts against them to create high-quality Gen AI experiences, and translate insights into actionable recommendations for AI deployment and roadmap planning.
• Guide writing for AI and human consumptions across the various content types and establish guidelines and prompt patterns for cross-functional teams.
• Serve as a trusted adviser to customers and internal stakeholders on conversational AI design best practices.
  
  

Who You’ll Work With

On our product engineering and experience team, we focus on the user’s ease of use for our unified Teradata platform. We reduce complexity and eliminate barriers and friction so that customers can transform their business through the power of their data. The scope of this role is enterprise wide, so you’ll work with engineers, product architects, product managers, and designers, as well as a team of content designers and technical content strategists.

This role reports to the Head of Content Design.

What Makes You a Qualified Candidate

• 5 years of experience in content design, conversational AI, or related fields.
• Significant experience in content management systems and structured content
• Strong knowledge in Gen AI and LLMs—system prompt, RAG, output evaluation—and how they work together.
• Experience defining, creating, implementing design systems
• Proven track record of leading complex products when problems may be undefined
• A portfolio demonstrating problem solving through product thinking, design strategy, interaction flows, and content craftsmanship.
• The ability to clearly and confidently share content and design recommendations, opinions, and goals.
  
  

What You Will Bring

• Experience and interest in working on SaaS or B2B products.
• Nice to Have: Experience with coded prototyping and data analytics to facilitate collaboration with customers and internal stakeholders
• This is a great opportunity for:
• Content designers with technical skills who want to shape AI interactions
• AI/ML engineers who have strong writing skills and design sensibilities looking to focus on user experience
• UX designers with writing expertise who want to shape AI conversational experiences
  

Why We Think You’ll Love Teradata

We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.

Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. ​ We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.