What are the responsibilities and job description for the Project Engineer position at Tera Technology Group?
Tera Technology Group | Full-Time | Wilmington, DE | Onsite
About the Role
We're looking for a senior Project Engineer to join our growing Managed Service Provider team. In this role, you'll be the technical backbone of our client engagements — leading projects from pre-sales scoping through delivery, coordinating technicians and subcontractors, and ensuring our clients receive a seamless, high-quality experience. This is a highly visible role that sits at the intersection of engineering and client relationship management.
Responsibilities:
Project Delivery
- Own the end-to-end delivery of IT infrastructure projects, including network deployments, server migrations, cloud transitions, and site buildouts
- Develop and manage project plans, timelines, and budgets; proactively identify and mitigate risks
- Coordinate and direct internal technicians, field engineers, and third-party vendors throughout the project lifecycle
- Serve as the primary technical point of contact for clients during active engagements
Pre-Sales & Scoping
- Partner with the sales team to scope new client projects, assess existing environments, and produce accurate Statements of Work (SOWs) and Bills of Materials (BOMs)
- Conduct technical discovery sessions and site surveys to inform solution design
- Present project proposals and technical recommendations to client stakeholders
Service Delivery Management
- Ensure project outcomes align with contracted scope, SLAs, and client expectations
- Facilitate project kick-offs, status updates, and post-implementation reviews with clients
- Track and report on project KPIs, resource utilization, and delivery milestones
- Identify upsell and expansion opportunities within existing accounts and communicate them to account management
Team Leadership
- Mentor and provide technical guidance to Support Engineers working on project tasks
- Develop and enforce standards, documentation, and handoff processes to ensure smooth transitions to the managed services team post-deployment
- Contribute to internal knowledge base and process improvement initiatives
Qualifications
- 5 years of experience in IT engineering or technical project management, preferably within an MSP environment
- Proven track record of independently delivering complex infrastructure projects on time and on budget
- Deep knowledge of networking (TCP/IP, DNS, DHCP, VLANs, routing/switching, VPN, SD-WAN)
- Hands-on experience with server administration — Windows Server, Active Directory, Group Policy, and Linux
- Experience with virtualization platforms (VMware vSphere, Microsoft Hyper-V, Proxmox)
- Familiarity with cloud platforms (Microsoft Azure, Microsoft 365) and hybrid environment migrations
- Experience writing SOWs, BOMs, and project documentation
- Strong client-facing communication skills — comfortable presenting to both technical and executive audiences
- Highly organized, self-directed, and able to manage multiple concurrent projects
Preferred Certifications:
- CompTIA Project , PMP, or equivalent
- Microsoft Certified: Azure Administrator or MCSE
- Cisco CCNA / CCNP
- CompTIA Network or Security
Benefits
- Competitive salary commensurate with experience
- Health and vision insurance
- Paid time off
- Sponsored training and certification opportunities
- Clear path to senior engineering and leadership roles