What are the responsibilities and job description for the Case Coordinator position at Tential Solutions?
Looking for someone who is enthusiastic and is a great communicator. Additionally, the candidate should have a degree, law experience, and must be willing to work in the office at least three times a week. Interest in dispute resolution is a plus but not required.
Essential Job Functions
This is skilled administrative work in which incumbents are proficient in their assigned roles; are able to independently prioritize their work; are able to handle routine matters independently and complex matters under close supervision; and are able to work under close supervision generally.
Essential Job Functions
- Analyze arbitration pleadings.
- Appoint arbitrators to cases.
- Electronic file management.
- Discuss administrative procedures with counsel and arbitrators.
- Schedule conference calls and meeting rooms.
This is skilled administrative work in which incumbents are proficient in their assigned roles; are able to independently prioritize their work; are able to handle routine matters independently and complex matters under close supervision; and are able to work under close supervision generally.
- Generates, mails and/or publishes memos to the ODR Portal, as instructed.
- Receives lists of arbitrators from parties, enters rankings in database, consolidates and/or extends lists as necessary.
- Properly documents reasons for arbitrator changes to case lists such as withdrawals and/or requests for removal.
- Contacts arbitrators to serve on cases. Appoints and/or replaces arbitrators to cases, following established procedures.
- Coordinates, schedules, and notifies parties and arbitrators in writing of the date and time of conference calls and hearings.
- Coordinates and schedules telephonic conferences with service provider.
- Processes requests, responses, and decisions to postpone hearings and reschedules hearings, as necessary.
- Maintains electronic and physical files in accordance with established procedures. Files and/or scans correspondence promptly and prepares files for storage.
- Inputs written case notes and hearing dates into case processing system.
- Reserves hearing locations for off-site hearings. Reserves, prepares and recovers hearing rooms for on-site hearings and arranges for box storage.
- Fulfills recording requests and downloads digital recordings.
- Answers general questions from parties and arbitrators. Answers more complex questions with limited assistance.
- Processes incoming emails and faxes from central inbox and case management system, as needed.
- Reviews and process incoming Arbitrator Oaths and Orders, with limited assistance.
- As assigned, determines proper composition of arbitration panel, generates list of arbitrators, reviews arbitrator information for conflicts, and eliminates arbitrators from lists, as needed, with limited assistance.
- Reviews and/or processes arbitrator expense reports for submission to Finance, as needed.
- Reviews vendor/hotel invoices for submission to Finance Department, as needed.