What are the responsibilities and job description for the Senior Manager - CRM, Email & SMS position at tenthousand?
Ten Thousand is seeking a highly motivated Senior Manager, Email, SMS & CRM to lead the next evolution of our lifecycle marketing strategy — with a focus on deepening post-purchase engagement, optimizing customer journeys, and maximizing lifetime value through best-in-class communication touchpoints.
Living and breathing the TT ethos of Better Than Yesterday, you’ll design, execute, and optimize the programs that keep our community connected, inspired, and coming back.
You’ll be responsible for balancing content and commerce, campaigns and journeys, and brand storytelling and performance KPIs — ensuring that every customer interaction reflects our values and drives our business forward.
Reporting to the VP Digital, you’ll collaborate closely with brand, creative, and eCommerce teams to deliver a best-in-class owned channel experience.