What are the responsibilities and job description for the Senior Brand Design Lead position at Tennr?
Company Description
Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators to capture more referrals, cut denials, and reduce care delays.
Role Description
For as large of a sector as it is (17.3% of US GDP), healthcare has some of the ugliest design we’ve ever seen. It makes sense… high regulation, little incentive… but what if it didn’t have to be that way?
Part of our company mission to bring healthcare into the information age means completely redefining the design standards for all the healthtech companies that follow. We pride ourselves on putting out genuinely category-setting creative work—just check out our ad campaign Faxing Isn’t the Problem.
This is a highly autonomous role with real influence. We have the foundations of our visual identity, but there’s significant room for it to grow & expand. Our founder-led buy-in for unique brand moments means that your work won’t be limited to just social assets—past projects have included an installation for the media wall at Lincoln Center, custom-fabricated wood-and-steel trophies, and a visual identity for a Circus-themed event.
Responsibilities
Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators to capture more referrals, cut denials, and reduce care delays.
Role Description
For as large of a sector as it is (17.3% of US GDP), healthcare has some of the ugliest design we’ve ever seen. It makes sense… high regulation, little incentive… but what if it didn’t have to be that way?
Part of our company mission to bring healthcare into the information age means completely redefining the design standards for all the healthtech companies that follow. We pride ourselves on putting out genuinely category-setting creative work—just check out our ad campaign Faxing Isn’t the Problem.
This is a highly autonomous role with real influence. We have the foundations of our visual identity, but there’s significant room for it to grow & expand. Our founder-led buy-in for unique brand moments means that your work won’t be limited to just social assets—past projects have included an installation for the media wall at Lincoln Center, custom-fabricated wood-and-steel trophies, and a visual identity for a Circus-themed event.
Responsibilities
- Own and evolve Tennr’s brand system, ensuring consistency while pushing it forward with confidence and taste
- Own art direction and help Tennr develop an opinionated, recognizable visual voice in a sea of generic SaaS
- Design across a wide range of surfaces: product marketing, sales & customer-facing materials, ad campaigns, the Tennr website & other digital brand experiences, swag, social, event booths, and experimental brand moments
- Own the visual design of updates to Tennr’s website, collaborating with engineers to design, iterate on, and maintain high-quality, performant, and on-brand web experiences
- Lead visual direction for launches, campaigns, and new initiatives—from concept through execution
- Maintain and expand brand guidelines, visual assets, and documentation
- Collaborate with freelancers, contractors, and niche specialists when work falls outside your core skill set
- 4–7 years of experience in brand or visual design (including at least some time in-house)
- Experience designing for a SaaS or software company's marketing team
- Experience designing for web
- A portfolio that demonstrates strong taste, storytelling, and systems thinking across web, digital, print, and/or campaigns
- Deep understanding of typography, layout, color, and composition
- Strong grasp of web design fundamentals, including responsive layouts, accessibility, and interaction patterns
- Proficiency with Figma and/or the Adobe Creative Suite
- Comfort working with limited structure and a high degree of ownership
- Strong communication skills and experience receiving & giving creative feedback
- Ability to balance craft with speed in a fast-moving startup environment
- Experience with motion, video, illustration, or other specialist skillsets
- Web development experience (React, Sanity CMS, etc.) or experience collaborating with web developers
- A strong freelance or vendor network
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure
- Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Chelsea office 4 days/week
- Free lunch! Plus a pantry full of snacks.
- Chelsea office with 360 degree views
- Unlimited PTO
- 100% paid employee health benefit options
- Employer-funded 401(k) match
- Competitive parental leave
Salary : $130,000 - $170,000