What are the responsibilities and job description for the Medical Assistant - Tennova Primary Care - Northshore position at Tennova Healthcare- North Knoxville Medical Center?
Job Summary
The Medical Assistant supports patient care by performing clinical and administrative tasks under the supervision of a medical provider. This role assists with medical procedures, maintains exam rooms, facilitates patient intake, and ensures efficient clinic operations while providing excellent service to patients and staff.
Essential Functions
The Medical Assistant supports patient care by performing clinical and administrative tasks under the supervision of a medical provider. This role assists with medical procedures, maintains exam rooms, facilitates patient intake, and ensures efficient clinic operations while providing excellent service to patients and staff.
Essential Functions
- Assists providers with non-invasive medical procedures, such as taking vital signs and preparing patients for exams.
- Prepares and cleans exam rooms before patient visits and clinical procedures.
- Performs patient intake duties, including reporting test results, phone triage, and documenting medical information as directed by licensed personnel or providers.
- Reviews and maintains daily logs and documentation.
- Supports administrative duties, including pre-registering patients, scheduling appointments, coordinating referrals, verifying insurance eligibility, and managing clinic communications.
- Maintains an organized workload while providing prompt, courteous, and efficient service to providers, patients, and visitors.
- Monitors and requisitions supplies and equipment to ensure appropriate inventory levels and functionality.
- Educates patients on medications, diets, and other health-related topics, addressing questions to ensure understanding.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
- Completion of Medical Assistant program from an accredited school preferred
- 0-1 years of experience in a medical practice setting or completion of externship program required
- Knowledge of medical office procedures and patient care techniques.
- Basic proficiency in computer applications such as Microsoft Office and medical record systems.
- Strong interpersonal skills with the ability to provide exceptional service to patients and staff.
- Understanding of medical terminology and infection control practices.
- Effective time management, organizational, and multitasking skills.
- Critical thinking abilities to analyze situations and develop appropriate solutions.
- Ability to maintain confidentiality and handle sensitive information.
- BCLS - Basic Life Support issued by American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI) required