What are the responsibilities and job description for the Patient Navigator position at Tennessee Valley Urology Center PC?
Registered Nurse (RN) or Licensed Practical Nurse (LPN) – Patient Navigator
Tennessee Valley Urology Center, P.C.
Cleveland, TN | Full-Time | Monday–Friday | No Nights, Weekends, or Major Holidays
Make a Difference Beyond the Bedside
Are you an organized, compassionate nurse who enjoys guiding patients through their healthcare journey? Tennessee Valley Urology Center is seeking an experienced Registered Nurse (RN) or Licensed Practical Nurse (LPN) to join our growing team as a Patient Navigator.
This role is ideal for a nurse who excels at communication, coordination, and patient advocacy. As a Patient Navigator, you will serve as the primary point of contact for patients, helping them understand their treatment plans, coordinating care, and ensuring they receive exceptional service from diagnosis through follow-up.
At Tennessee Valley Urology Center, we believe in delivering outstanding patient care while fostering a supportive, team-oriented workplace where employees are valued and respected.
Responsibilities
- Serve as the primary clinical resource for assigned patients.
- Coordinate patient care throughout the treatment process.
- Educate patients regarding diagnoses, procedures, medications, and follow-up care.
- Review laboratory and imaging results with providers and communicate appropriate information to patients.
- Triage patient phone calls and portal messages using established clinical protocols.
- Coordinate referrals, diagnostic testing, and specialty services.
- Collaborate closely with physicians, nurse practitioners, medical assistants, surgery schedulers, and ancillary staff.
- Ensure timely documentation within the electronic medical record.
- Assist with care coordination, quality initiatives, and patient satisfaction efforts.
- Advocate for patients by helping remove barriers to care and improving the overall patient experience.
- Maintain compliance with HIPAA and all clinical standards.
Qualifications
Required
- Current Tennessee RN or LPN license in good standing.
- Minimum of two years of clinical nursing experience.
- Excellent communication and interpersonal skills.
- Strong organizational skills with the ability to prioritize multiple tasks.
- Proficiency with electronic medical records and basic computer applications.
- Commitment to providing compassionate, patient-centered care.
Preferred
- Experience in a specialty physician practice.
- Urology, surgery, oncology, or care coordination experience.
- Previous patient navigation or case management experience.
What We Offer
- Competitive compensation
- Comprehensive benefits package
- Paid Time Off (PTO)
- Paid holidays
- 401(k) with employer contribution
- Health, dental, and vision insurance
- Employer-paid life insurance
- Opportunities for professional development
- Stable Monday–Friday schedule
- Supportive leadership and collaborative team environment
Why Tennessee Valley Urology Center?
For more than 30 years, Tennessee Valley Urology Center has been committed to providing exceptional urologic care throughout Southeast Tennessee. Our team is dedicated to clinical excellence, innovation, and treating every patient with compassion and respect. We are equally committed to creating a workplace where our employees can grow professionally while maintaining a healthy work-life balance.
If you are looking for a nursing position where you can build meaningful relationships with patients, utilize your clinical expertise, and make a lasting impact every day, we'd love to hear from you.
Apply today and become part of a team that is committed to excellence in patient care.
Pay: $25.00 - $37.00 per hour
Work Location: In person
Salary : $25 - $37