What are the responsibilities and job description for the Manager, Scheduling & Booking Strategy position at Tennessee Titans?
At the Tennessee Titans, we’re dedicated to a winning culture, making a meaningful impact in our community, and creating moments that bring people together. We pursue excellence in everything we do and foster a culture of accountability, teamwork, and relentless commitment because we are dedicated to being a part of something bigger than ourselves.
What You’ll Be Doing
The Manager, Scheduling & Booking Strategy will oversee the calendar for Nissan Stadium and the overall campus. This individual will own all scheduling activities, helping develop and execute a calendar strategy that balances all business and venue needs. The ideal candidate will have a strong attention to detail, be a strategic thinker, and excel at building both internal and external relationships.
Key Responsibilities
Required:
What You’ll Be Doing
The Manager, Scheduling & Booking Strategy will oversee the calendar for Nissan Stadium and the overall campus. This individual will own all scheduling activities, helping develop and execute a calendar strategy that balances all business and venue needs. The ideal candidate will have a strong attention to detail, be a strategic thinker, and excel at building both internal and external relationships.
Key Responsibilities
- Manage the Nissan Stadium calendar, ensuring that the schedule is accurate and updated as needed
- Develop and maintain a comprehensive calendar strategy that balances Titans business needs, major events, special event revenue opportunities, maintenance requirements, and community uses
- Evaluate schedule requests and calendar conflicts, providing recommendations that optimize venue utilization, operational efficiency, and revenue potential
- Manage hold priorities and release timelines to ensure efficient use of stadium and campus inventory
- Act as the main point of contact for Programming & Booking team on placing calendar holds for major events, event bids, and Plaza activations
- Partner with internal departments on booking internal Titans events, including but not limited to community, ticketing, premium, and entertainment
- Collaborate with Special Events and Stadium Tours departments on available dates and spaces for revenue generating opportunities, ensuring that the building calendar is responsibly booked to its maximum potential
- Ensure that maintenance projects and construction work are accurately notated on the schedule, and any impacts to events are promptly communicated
- Act as the Momentus Elite administrator, helping the Titans leverage the system’s abilities and ensuring that permission, roles, and views are properly managed and reflected
- Generate recurring and ad hoc reports related to venue utilization, event activity, hold status, campus occupancy, maintenance windows, and scheduling forecasts
- Meet periodically with internal departments on event preparation and the impact on the calendar, including maintenance, grounds, and event presentation
- Interface with city partners on events and space usages, including Nissan Stadium parking lots
- Support with equipment inventory management and oversight, ensuring that accurate counts are reflected in Momentus Elite
- Distribute stadium events calendar to internal departments, Titans leadership, vendors, and city partners
- Lead weekly stadium meetings, including internal departments and vendors
- Serve as a trusted partner to venue leadership, providing scheduling recommendations and strategic guidance related to event planning and campus operations
- Analyze calendar trends and usage patterns to identify opportunities for operational improvements and revenue generation
- Handle sensitive and confidential information with discretion, professionalism, and sound judgment
- Perform other duties as assigned
Required:
- 3 years of progressive experience in venue programming, event sales and booking, stadium operations, event planning, or project management
- Bachelor’s degree in Business, Hospitality, Event Management, Tourism, Sports Management, or a related field
- Demonstrated ability to establish successful relationships, work cross-functionally, and connect daily work to broader business goals and long-term vision
- Proficiency in Microsoft Office
- Excellent verbal and written communication, exceptional attention to detail, and ability to think strategically with the organization’s goals and needs at top of mind
- Experience with venue management software such as Momentus Elite, Ungerboeck, VenueOps, or similar scheduling platforms
- Ability to multi-task and coordinate large projects simultaneously, ensuring that internal and external relationships are positively maintained throughout
- Ability to work in fast-changing environments with an approach to problem solving that is both open-minded and collaborative
- Strategic Thinking: Builds a calendar strategy that balances Titans business, major events, revenue, maintenance, and community use.
- Communication: Sends the stadium calendar to leadership, vendors, and city partners, leads weekly stadium meetings, and flags maintenance impacts quickly.
- Collaboration: Works well cross-departmentally and with external city partners.
- Problem Solving: Reviews schedule requests, sets calendar conflicts, and recommends how to get the most out of the venue are core duties.
- Accountability: Owns the calendar of record and serves as the Momentus Elite administrator.
- Adaptability: Thrives in a fast-paced environment and works well with urgent requests and changing priorities.
- Work Environment: Office/Stadium
- Physical Requirements: Ability to sit for extended periods, lift up to 25 pounds
- Schedule: Ability to work non-traditional hours including evenings, weekends, and holidays, as dictated by the event schedule