What are the responsibilities and job description for the Scheduling Specialist position at Tennessee Quality Care?
Now Hiring: Full-Time Scheduling Specialist Home Health | Covington/Bartlett, TN
New Competitive pay rate
Must have Home Health experience.
Make a difference in your community! Tennessee Quality Care is seeking a compassionate (SS) Scheduling Specialist for our Home Health team. MondayFriday, 8:00 AM4:30 PM.
Perks:
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PTO Holidays
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Mileage Reimbursement
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Flexible Schedule
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401(k) with Company Match
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Comprehensive Benefits
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Supportive Team
Serve patients where they liverecovering, managing chronic illness, or maintaining independence. Join a team that values you and your impact.
Apply today!
Text to apply: Texted: 9762 to 334-518-4376
We offer:
- Great culture and team atmosphere
- Comprehensive benefits (medical, dental, vision, life/AD&D, disability)
- 401(k) retirement plan with a generous company match
- Generous time off accruals
- Paid holidays
- Tuition Reimbursement
- Employee Referral Program
- Merit Increases
- Employee Discount Programs
- Work/life balance
What Youll Do:
- Confirms patient appointments and perform patient reminder calls according to client guidelines
- Manages client and care providers schedules efficiently
- Tracks and reports daily scheduling metrics and communicates all client scheduling trends to management
- Answers all incoming calls and provide exceptional customer service to all callers, patients, clients and visitors
- Maintains patient records in billing/scheduling system formats and in hard copy when indicated
- Completes patient schedules, forms and all correspondence
- Provides additional billing and customer service support
- Maintains a high degree of confidentiality at all times due to access to sensitive information
- Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
Qualifications:
- High school diploma required. College degree a plus
- Bilingual in Spanish is a plus
- Experience in a high volume medical office environment required
- Scheduling patients and patient testing preparation experience in a physician office preferred
- Computer Proficiency MS Office
- Ability to work well with others in a professional manner in a team oriented environment
- 2 years in a medical setting preferred
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